Business Analyst

**Business Analyst**:

- Competition #9108- Job TitleBusiness Analyst- DepartmentClinical Informatics & Applications- StatusTemporary (December 2025 - December 2026)- Work TypeFull-time- AffiliationNon Union- Shift AssignmentDays- Bilingualism RequiredNo- Police Check RequirementN/A- SiteSudbury Outpatient Centre
- Non Union Non Management- Salary Information$43.97 - $51.74 / hour- Application Closing DateDecember 3, 2025-
- **KEY FUNCTION**:

- Analyze, implement, and support software functionality within HSN’s Health Care Information System (HCIS) with the goal of achieving a complete Electronic Medical Record (EMR). Assist in implementing technology solutions in a cost-effective way by determining the requirements of a project or program, and communicate them clearly to stakeholders.

** REPORTING**:

- Under the general direction of the Manager, Clinical Informatics and Applications.

** DUTIES**:

- Assist in guiding in improving processes, products, services, software and its integration with technology.-
- Provide hands-on software support and assist in defining best practices with the regional interdisciplinary team members supporting Meditech Expanse modules.-
- Maintain a working knowledge of the Hospital Information System (HIS), its functions, and relationship with other information systems within and outside of HSN.-
- Provide second level support to HIS functionality issues.-
- Liaise with frontline staff and Information Technology and represent needs through ongoing consultation and communication.-
- Assist with clinical/financial workflow processes in order to gain efficiencies from the system and test and troubleshoot system based challenges.-
- Chair/Represent HSN at interdisciplinary regional team meetings and contribute to the creation of regional system standards.-
- Respond to issues related to system build, configuration, deployment and ongoing use; provide recommendations related to system build and usage to the Manager.-
- Lead internal discussions to support the interdisciplinary regional team in resolving conflicts following issue escalation and resolution policies and procedures.-
- Provide user training and develop internal cross-training documents related to Healthcare software functionality.Support ad hoc reports and system-wide reporting by using Non-Procedural Representation (NPR) programming.Work collaboratively with software vendors to ensure successful implementations.-
- Validate operational requirements, compliance, and other specifications.-
- Lead project stakeholders to the most successful outcomes and assume the role of project lead as required.-
- Develop strategies to ensure data is recognized as private, confidential, and protected.-
- Ensure consistent integration of patient data between HCIS, third party vendors and provincial repositories.-
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.-
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.-
- Educate and promote health, safety and wellness in the work place.-
- Represent the department or program on various committees and in meetings as required.-
- Perform other duties as required.-
- **QUALIFICATIONS**- ** EDUCATION AND TRAINING**:

- Minimum of a four (4) year Bachelor’s Degree in Computer Science, Health Sciences, Health Informatics or in a related field, from an accredited university.-
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.-
- **EXPERIENCE**:

- Experience working in the utilization of IT within a health care environment is preferred.-
- Experience with Meditech patient information and/or financial management is preferred.-
- **KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated project management and leadership skills with the ability to lead projects and prioritize multiple initiatives.-
- Demonstrated knowledge of clinical/financial processes and workflow within a health care environment.-
- Demonstrated planning, analytical, multi-tasking, and problem-solving skills.-
- Demonstrated process analysis skills with the ability to assess issues and recommend solutions.-
- Demonstrated ability to evaluate severity of issues and escalate as required.-
- Demonstrated knowledge of Meditech background jobs, printing configurations, the Microsoft Word (MS) queue, HL7 data and integration with third party systems.-
- Demonstrated training, experience or utilization of quality improvement methodology for process improvement.-
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.-
- Demonstrated excellent computer skills with proficiency in Microsoft Office software, (e.g. Word, Excel, Power Point and Outlook) and patient information systems.-
- Demonstrated superior interpersonal and communication skills, both written and verbal.-
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