Spa Receptionist

Work Term: Permanent
- Work Language: English
- Hours: 20 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- **Work setting**:

- Urban area
- Spa
- Retail business
- Day spa
- ** Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Sell products on a retail basis
- Perform receptionist duties
- Manage routine office functions including reception, telephone and booking appointments
- Conduct sales calls
- Help with scheduling and workflow
- ** Computer and technology knowledge**:

- Word processing software
- MS Office
- Mac OS
- Social Media
- Accounting software
- Database software
- Presentation software
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- Point of sale system
- ** Security and safety**:

- Basic security clearance
- Confidential security clearance
- ** Transportation/travel information**:

- Public transportation is available
- ** Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- ** Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
- ** Health benefits**:

- Dental plan
- Health care plan
- ** Financial benefits**:

- Bonus
- Commission
- ** Other benefits**:

- On-site amenities
- Team building opportunities
- Wellness program
- ** Support for newcomers and refugees**:

- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- ** Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities