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Justice Support Worker
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**Residential Justice Support Worker Job Description**
**Reports To**: House Manager and/or designate.
**Schedule**: Four on, Four off - 12-hour rotation including days, overnights and weekends.
**Summary**
The Residential Justice Support Worker is a key member of the Coverdale Residential Program team, dedicated to supporting girls, women, and gender-diverse individuals involved in the justice system. This role is crucial in maintaining a supportive housing facility and providing comprehensive, trauma-informed, and restorative care.
**Purpose**: The Coverdale Residential Program aims to support individuals experiencing poverty, mental illness, addictions, homelessness, and involvement in the criminal justice system. By providing assertive interventions within a high-tolerance environment to clients who are medium to high-acuity, the program seeks to break harmful cycles of incarceration and promote healing, accountability, and community building.
**Key Responsibilities**:
Comprehensive Facility Maintenance:
- Conduct routine inspections of the entire facility to ensure all areas meet safety and cleanliness standards.
- Perform minor repairs and general maintenance tasks; report any major repair needs to the House Director immediately.
- Manage and oversee the safety of the facility, including checking fire extinguishers, alarms, and emergency exits regularly.
Rigorous Safety Protocols:
- Promptly report safety issues and potential hazards to the House Director and take immediate action to prevent accidents.
- Ensure that all exits and pathways remain clear and accessible at all times.
- Maintain a secure environment, ensuring all security protocols are followed.
Detailed Documentation:
- Complete daily documentation diligently, including shift checklists, information and incident reports, input into HIFIS, daily logs, and other required documentation.
- Maintain confidentiality and accuracy in all forms of documentation, adhering to privacy laws and organizational policies.
Environmental Hygiene and Cleanliness:
- Uphold the highest standards of cleanliness throughout the facility as per shift responsibilities; this includes disinfection of surfaces, waste management, and laundry services.
- Organize and restock cleaning supplies, ensuring they are readily available for use.
- Oversee the cleanliness of communal areas, bedrooms, bathrooms, and kitchen spaces, following health and safety guidelines.
Direct Resident Support:
- Provide gender-informed, trauma-responsive, and restoratively driven support services to residents.
- Engage residents in meaningful activities that promote community building and individual dignity.
- Support residents in maintaining their housing and responsibilities, providing guidance and assistance with household management skills.
Operational Effectiveness:
- Engage in the overall operation of the facility, ensuring smooth day-to-day functioning.
- Prepare rooms for new residents, which includes cleaning, sanitizing, and setting up personal spaces.
- Ensure that all outgoing official communication is reviewed and approved by the House Director before dissemination.
Health and Wellness:
- Conduct regular wellness checks on residents and provide immediate support as needed.
- Administer and document medication as prescribed.
- Recognize signs and symptoms of physical or mental health issues, including overdoses, and respond with appropriate interventions.
Harm Reduction and Substance Use Support:
- Maintain a current understanding of harm reduction principles and engage residents in discussions about substance use and safer use practices.
- Provide and manage access to harm reduction supplies, ensuring they are used effectively and responsibly.
- Respond to overdose situations, including the administration of naloxone if needed.
Conflict Resolution and Mediation:
- Support residents in accessing medical care and resolving conflicts, employing de-escalation techniques and mediation strategies.
- Facilitate restorative justice circles to address grievances and promote understanding and healing within the community.
Culinary and Nutritional Support:
- Participate in meal preparation, ensuring meals meet nutritional standards and accommodate residents' dietary needs.
- Educate and support residents in developing their cooking and nutritional planning skills.
Continuous Improvement:
- Participate in ongoing professional development opportunities to enhance skills related to the role.
- Provide feedback and suggestions for improving program delivery and resident services.
Other duties as assigned by the House Director and/or designate, which may include:
- Assisting with the organization and facilitation of recreational and educational programs for residents.
- Collaborating with external service providers to coordinate resident care and support services.
**Working Conditions**Front-line staff are exposed to emotionally disturbing events, such as: medical di
