Casual Justice Support Worker

**Reports To**:House Manager and/or designate.
**Schedule**:As needed basis

**Summary**

The Residential Justice Support Worker is a key member of the Coverdale Residential Program team, dedicated to supporting girls, women, and gender-diverse individuals involved in the justice system. This role is crucial in maintaining a supportive housing facility and providing comprehensive, trauma-informed, and restorative care. This position is a designated position. In the selection process, priority consideration will be given to applicants who identify as women and/or gender-diverse individuals.

**Purpose**:The Coverdale Residential Program aims to support individuals experiencing poverty, mental illness, addictions, homelessness, and involvement in the criminal justice system. By providing assertive interventions within a high-tolerance environment to clients who are medium to high-acuity, the program seeks to break harmful cycles of incarceration and promote healing, accountability, and community building.

**Key Responsibilities**:
Comprehensive Facility Maintenance:

- Conduct routine inspections of the entire facility to ensure all areas meet safetyand cleanliness standards.
- Perform minor repairs and general maintenance tasks; report any major repair needs to the House Manager immediately.
- Manage and oversee the safety of the facility, including checking fire extinguishers, alarms, and emergency exits regularly.

Rigorous Safety Protocols:

- Promptly report safety issues and potential hazards to the House Manager and take immediate action to prevent accidents.
- Ensure that all exits and pathways remain clear and accessible at all times. -Maintain a secure environment, ensuring all security protocols are followed.

Detailed Documentation:

- Complete daily documentation diligently, including shift checklists, information and incident reports, input into HIFIS, daily logs, and other required documentation.
- Maintain confidentiality and accuracy in all forms of documentation, adhering to privacy laws and organizational policies.

Environmental Hygiene and Cleanliness:

- Uphold the highest standards of cleanliness throughout the facility as per shift responsibilities; this includes disinfection of surfaces, waste management, and laundry services.
- Organize and restock cleaning supplies, ensuring they are readily available for
use.
- Oversee the cleanliness of communal areas, bedrooms, bathrooms, and kitchen
spaces, following health and safety guidelines. Direct Resident Support:

- Provide gender-informed, trauma-responsive, and restoratively driven support services to residents.
- Engage residents in meaningful activities that promote community building and individual dignity.
- Support residents in maintaining their housing and responsibilities, providing guidance and assistance with household management skills.

Operational Effectiveness:

- Engage in the overall operation of the facility, ensuring smooth day-to-day functioning.
- Prepare rooms for new residents, which includes cleaning, sanitizing, and setting up personal spaces.
- Ensure that all outgoing official communication is reviewed and approved by the
House Manager before dissemination.

Health and Wellness:

- Conduct regular wellness checks on residents and provide immediate support as needed.
- Administer and document medication as prescribed.
- Recognize signs and symptoms of physical or mental health issues, including overdoses, and respond with appropriate interventions.

Harm Reduction and Substance Use Support:

- Maintain a current understanding of harm reduction principles and engage residents in discussions about substance use and safer use practices.
- Provide and manage access to harm reduction supplies, ensuring they are used effectively and responsibly.
- Respond to overdose situations, including the administration of naloxone if needed.

Conflict Resolution and Mediation:

- Support residents in accessing medical care and resolving conflicts, employing de-escalation techniques and mediation strategies.
- Facilitate restorative justice circles to address grievances and promote understanding and healing within the community.

Culinary and Nutritional Support:

- Participate in meal preparation, ensuring meals meet nutritional standards and accommodate residents' dietary needs.
- Educate and support residents in developing their cooking and nutritional planning skills.

Continuous Improvement:

- Participate in ongoing professional development opportunities to enhance skills related to the role.
- Provide feedback and suggestions for improving program delivery and resident services.

Other duties as assigned by the House Manager and/or designate, which may include:

- Assisting with the organization and facilitation of recreational and educational programs for residents.
- Collaborating with external service providers to coordinate resident care and support services.

**Working Conditions**

Front-line staff are exposed to emo