Customer Service Representative

2 weeks ago


Brooks, Canada Red Basket Food Store Full time

**Job Summary**:
We are looking for a friendly, reliable, and hard-working **Customer Service Representative** to join our team. This role is primarily responsible for operating the cash register, assisting customers with purchases, and performing various side duties to help maintain a clean, organized, and efficient work environment.

**Key Responsibilities**:

- Greet customers warmly and provide excellent customer service
- Operate the cash register efficiently and accurately
- Handle cash, credit/debit transactions, and provide correct change
- Answer customer questions and assist with product selection when needed
- Perform daily side work, including restocking, cleaning, organizing, and other duties as assigned
- Maintain cleanliness and orderliness of the front counter and surrounding areas
- Follow all store policies and procedures
- Communicate effectively with team members and management

**Required Skills & Qualifications**:

- Strong interpersonal and communication skills
- Friendly, positive attitude and professional demeanor
- Ability to handle transactions accurately and responsibly
- Strong attention to detail and ability to multitask
- Willingness to take initiative and pitch in where needed
- Dependable and punctual
- Ability to work well both independently and as part of a team

**Preferred Experience**:

- Previous experience in a retail or customer service role (not required but a plus)
- Experience operating a till or POS system

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: 24 - 40 per week

Work Location: In person


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