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Housekeeping Supervisor

2 weeks ago

Ottawa, Canada Dexterra Group Full time

Company Description
**WHO ARE WE?**

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

**Job Description**:
**WHAT'S THE JOB?**

As the** Housekeeping Senior Supervisor / **Manager**, reporting to the Account Director, you will supervise and coordinate all housekeepers and housekeeping supervisors and will be responsible for creating and maintaining the cleanliness of our site facilities to the highest level.

**Your work will include**:

- Assist with training, Health &safety initiatives i.e., Don't Walk By and Recruitment
- Assist Account Director with the review of monthly/yearly hours for billing accuracy
- Closing and dispatching work orders and update the software maintenance system and ensure data accuracy
- Prepare inventory of linen for hoteling season
- Manage supervisors - make sure inspections are done and work is done to satisfaction
- Attend weekly meetings with client and Dexterra meetings or as needed
- Assign work to team members based on work orders and client needs
- Assist Account Director in reviewing client’s KPI’s and provide solutions to meet or exceed KPIs
- Provide housekeeper with positive leadership and set an example of expected requirements
- Complete inventory and order supplies to budget parameters
- Assist Account Director with all paperwork required for reporting purposes which may include time sheets, worker incident and accident reports;
- Assist with inspections and using software
- Observe and report any needed repairs or damages in residence to Account Director

**Qualifications**:
**WHO ARE WE LOOKING FOR?**
- Meticulous and have a keen eye for cleanliness
- Strong organizational, planning and time management skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Knowledge of health and safety regulations and standards
- Availability to work some weekends and evenings
- 5+ years of experience in a supervisory or management role in housekeeping or a related field
- Bilingual French / English
- Ability to lift and move heavy objects and stand for extended periods of time

**NICE TO HAVE**
- Experience working with unionized employees and an understanding of labor laws and regulations
- Experience working on a Health and Safety committee
- Standard First Aid

Additional Information
**WHAT’S IN IT FOR YOU?**
- A place where people matter i.e., receive benefits on day 1
- Employee Referral Program
- Whereas other companies are downsizing, we are growing
- Be #1 on day 1 by joining an industry leader
- A true ability to leave your mark and not just be a cog in a giant amchine