Housekeeping & Security Manager

**Purpose**:
The Manager, Housekeeping and Security is a hands-on position that leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the RA Centre, directs the security functions, including physical security and safety of employees, facilities, and assets.

**Duties and Responsibilities**:
NOTE: This position will be required to work a variety of shifts, including evenings and weekends to meet the needs of business operations.
- The manager is responsible for planning and implementing the housekeeping program, which includes defining corporate standards and checklists,
- Responsible for managing the CCTV security system, key control and traffic control on the property as needed,
- Receives all Accident/Incident reports, compiles data, investigates security issues, provides report on data and develops risk mitigation strategies,
- Manages contracts with external companies for the purchase of supplies and puts in place an effective inventory control program for all supplies, including working with RA designated partners,
- Establishes, implements and maintains security protocols for the Association including but not limited to access control of building through opening and closing procedures,
- Defines and co-ordinates schedules for all full time and part time Housekeeping staff,
- Ensures Housekeeping staff meets all Occupational Health and Safety requirements including the updates for SDS within the building,
- Represents the Association on the Joint Health and Safety Committee,
- Ensures the facility and all equipment meets established safety and cleanliness standards,
- Assists the Director, Facilities and Assets Management to develop the Annual Operating Budget. Puts in place strategies to achieve targets,
- Works with all other service units in a professional and courteous manner,
- Ensures compliance with the waste, recycling and compost program. Coordinates with waste contractor as required,
- Manages event parking and traffic control,
- Manages the schedule which includes day-time, evening and weekend coverage as required to support a 24-hour,7-day per week operation; and
- Fulfills the Prime on Duty duties for the Department and organization as required.

**People Leadership Responsibilities**
- Develops action plans to ensure continuous growth of departmental staff members, provide performance feedback through periodic one-on-one reviews, coaching, progressive discipline where warranted.
- Promotes Team engagement, strategy and goal setting by providing direction, support and guidance.
- Applies best practices when selecting and hiring new staff.
- Adheres to the Collective Bargaining Agreement where appropriate.
- Supports administrative requirements (payroll, sick and vacation tracking, WSIB, etc.) as required.
- Instills a culture of teamwork, collaboration and problem solving within the Housekeeping team within the broader RA staff community

**Other Duties & Responsibilities**
- Performs other related duties as assigned by the Director or members of the Executive team to assist the Association.

**Job Requirements**:

- ORFA CRFP or BOMA FMA designation and general housekeeping and security regulations are an asset.
- Certification in Facility Housekeeping and Sanitation is an asset.
- Obtain Certification 2 under the Occupational Health and Safety Act and WHMIS and keep current is essential. REQUIRED
- Obtain and maintain up-to-date CPR with AED and First Aid certification is essential.
- Minimum 3 years’ experience in Managing staff in a unionized environment is essential.
- Knowledge of CCTV and card access systems is desirable.

**Physical Job Requirements**:

- Physical Requirements of the job include: long periods of walking in a spacious facility; ability to lift up to 50 lbs; pushing and pulling required for machine cleaning floors, carpets, showers and other areas; bending and twisting; exposure to extreme conditions ( heat or cold); exposure to chemicals such as those used in cleaning solutions

**Education**:

- Diploma in Recreation Facilities Management, Property Management or equivalent is an asset. Previous experience also taken into consideration.

**Skills required**:

- Excellent communication and organizational skills.
- People orientated and ability to work in a fast-paced, dynamic environment.
- Team player.
- Proficiency in both official languages an asset
- Proficiency with Microsoft Office programs (Word, Excel, Powerpoint, Outlook)

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Work Location: One location