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Boutique Supply Planner

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Montréal, Canada Nestle Operational Services Worldwide SA Full time

**A little about us**

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso has achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

**Position Snapshot**
**Business areas**: Nespresso Canada
**Job title**: Boutique Supply Planner
**Location**:Montreal, QC; Hybrid

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and four/five/six personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Free Nespresso Coffee Machines and $100 monthly coffee credit
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**Position Summary**
We are looking for a **Boutique Supply Planner** based at our **Montreal location** reporting into the **Demand & Supply Planning Manager**. The Boutique Supply Planner is responsible to plan, control and execute the replenishment of Nespresso Boutiques across Canada maximizing product availability while maintaining appropriate stock levels. They will act as Supply Chain liaison for all Boutiques communications, questions and logistics processes.

**A day in the life of a Boutique Supply Planner**:
**Boutique Planning**
- Plan and place Boutique replenishment orders based on established stock levels, promotions allocation and storage capacity ensuring proper product availability for Boutique Sales
- Determine stock level targets for each boutique given their unique combination of sales volumes and physical layout.
- Follow stock levels on a daily basis and adjust/adapt future orders where required always respecting appropriate targets
- Collaborate with Demand and Supply Planners to anticipate all stock issues to plan appropriate replenishment strategies to avoid out of stocks
- Constantly review Boutiques order & delivery schedule with focus on optimal preparation and freight costs
- Ensure key KPI’s are in place and results are published on a monthly basis as well follow-up on improvement actions when/where applicable
- Enforce logistics procedures and best practices within Boutiques

**Delivery Follow-up**
- Manage boutique logistic activities with local 3PL and Carriers to ensure appropriate Service Level are achieved based on formal agreements
- Support boutiques on any issue regarding orders, shipments and deliveries and follow up with our logistic, delivery service or partners’ teams when required
- Manage inventory transactions in boutiques in case of short/over shipments
- Work closely with our Physical Logistics and Delivery Services teams on corrective measures ensuring action-plan is in place to assist and address in case of underperformance of our logistic partner and/or carriers.

**Logistic Optimization**
- Take into account boutique geographical considerations for delivery needs
- Depending on sales volumes and physical size, calculate the appropriate number of inventory turns to calculate the appropriate replenishment schedule.
- Continuous review replenishment strategy to take into account baseline growth, launches and peak season.
- Review and challenge monthly inventory results.
- Calculate key performance indicators on a weekly or Monthly basis.
- Ensure compliance with Nestlé Internal control standard and with Standard operation Procedure linked with the position.

**What will make you successful?**

You will also have:

- University Degree (BAC) or equivalent; preferably with a specialization in Supply Chain/Logistics/Operations
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.
- 3-5 years of experience in demand & supply planning, or allocation planning in the retail environment
- Use of Information Systems and Information Technology
- Analytical skills.
- Problem Solving and Decision Making
- Autonomous/independent with the abilities to