Customer Service Representative

3 days ago

North York, Canada Domino's Full time

**Full Job Description**

Company Description
As an Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s.

**WHAT DO CSRs DO?**
- Provide a fun, happy, and exciting environment for our Customers while taking orders.
- Uphold and represent a rock-solid brand image.
- Ensure our stores are kept clean and sanitized for our Team and Customers.
- Get into the action and make perfect product all the time.
- Learn organizational and inventory skills.
- Provide amazing Customer service.
- Execute time management skills and the ability to multi-task in a competitive work environment.
- Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
- Demonstrate your own style while working in a diverse work environment.
- The ability to take ownership in resolving problems.
- Operate all equipment inside the store.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.

**WHAT’S IN IT FOR YOU?**
- Join a winning Team who is the best pizza company in the world & in every neighborhood
- Work flexible fun hours and enjoy great product discounts.
- This is the first step for many to owning your own Dominos store.
- Learn team building and problem-solving and develop your skills for the future.
- Opportunity to give back to the community through partnerships and donation.
- Variable hourly (meaning hours vary by week) position with competitive pay.

**Qualifications**
- You must be 18 years of age or older and possess a willingness to learn.
- Strong communication and basic math skills to count change.
- Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
- Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

**Job Types**: Full-time, Part-time

**Salary**: From $15.00 per hour

Additional pay:

- Bonus pay

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Customer service: 1 year (required)

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