Tiktok Live Selling

2 weeks ago

Ottawa, Canada TAAC Group Full time

**Company Overview**

TAAC Group is a leading Home and DTC Service Retailer in Canada & the U.S. with three home offices (Ontario, Quebec & Accra) and distributorships in several global retail chains, including HOME GOODS, HOME SENSE, and WINNERS. We currently have three (3) Brands and one (1) Manufacturing & 3PL Company in our portfolio, with plans to increase our DTC impact through brand acquisitions. We are passionate about bringing creative products and services to customers globally.

**Summary**

**Responsibilities**
- Engage with customers to understand their needs and provide tailored recommendations.
- Promote and sell our mínimalist art pieces effectively to maximize sales.
- Handle cash transactions and operate the POS system accurately.
- Maintain a clean and organized sales floor, showcasing products attractively.
- Communicate product features and benefits clearly to customers.
- Manage time efficiently to ensure all tasks are completed promptly.
- Execute engaging and high-conversion live selling sessions on TikTok.
- Showcase products effectively, highlighting key features and benefits
- Provide real-time product demonstrations and answer customer questions.
- Utilize TikTok's live features (e.g., polls, Q&A, effects) to enhance engagement.
- Drive sales through compelling calls to action and limited-time offers.
- Manage inventory and ensure accurate product information during live sessions.
- Stay up-to-date on TikTok trends and best practices.
- Interact with viewers in real time, fostering a sense of community and building relationships.
- Respond to comments and messages promptly and professionally.
- Encourage viewer participation and interaction.
- Adjust live sales strategies based on performance data and feedback.
- Represent the company and its brand values positively and professionally.
- Maintain a consistent brand voice and aesthetic across all TikTok content.
- Build brand awareness and loyalty through engaging live interactions.
- Maintain a positive and energetic on-screen presence.
- Handle customer service issues that arise during live sales events.
- Direct customers to the proper channels for post-sale support.

**Requirements**:

- Proven experience in sales or customer service, with a preference for roles conducted in either live (in-person) or online environments.
- Strong understanding of the TikTok platform and its features.
- Excellent communication, presentation, and interpersonal skills.
- Ability to engage and entertain an online audience.
- Comfortable being on camera and speaking to a live audience.
- Strong sales and negotiation skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Familiarity with e-commerce platforms and online sales processes.
- Experience with social media live streaming platforms.
- A strong understanding of current social media trends.

**Preferred Skills**
- Retail Sales experience in settings such as Clothing stores, Shoe stores, Jewelry stores
- Bartending experience
- Upselling and Versatility

**_ Deadline: Friday 1st August, 2025_

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