Financial Services Representative

1 week ago

North York, Canada Gatestone & Co. Inc Full time

**As a Gatestone Team Member, here’s what’s in it for YOU**

Life at Gatestone is **fun **and **rewarding** Our office work space is modern and sleek, with TV screens across our production floors to tablets in all of our lunchroom spaces. Around-the-clock cleaning crew keep our facilities in tip-top order, sanitary and fresh, from the spacious lunchrooms, fully equipped with self-serve snack & food bar, to our production and resting areas.
- Performance-based bonus opportunities (_**More money? Yes please**_)
- Paid, full-time training provided
- Supportive leadership and coaches
- Work from home (**_No worries We provide the necessary equipment_**)
- Private medical insurance after 12 months
- Fun workplace environment with Employee Engagement Initiatives (_Even if you are working from home_)
- Modern workspaces and lunchroom facilities equipped with tablets
- Free on-site WiFi (_**It’s really fast, too**_)
- Ongoing training to be the best that you can be in your job
- Office is easily accessible in Toronto and there is ample public parking
- Leadership development programs to prep you for career growth opportunities (**_Gatestone loves to promote from within_**)
- Growth opportunities within the company
- Employee discounts to local stores and services (**_Because who doesn’t like saving money?_**)
- Extra bonus opportunities through our **Employee Referral Program**

As a leader in the BPO call center industry, we attract top-talent and with that, our performance and customer service compared to our competition is **best in class** This provides the opportunity to grow as an organization, not only with our existing partnerships but new ventures as well. This growth creates internal and external opportunities - come be a part of the excitement

**What you’ll be doing**
- As a **Financial Services Representative**, you will leverage your training to assist customers by proposing solutions to address their financial situation
- Negotiate payments and payment plans
- Adhere to your schedule and maintain excellent attendance
- Treat customers and co-workers with dignity & respect

**How you’ll be great at this**
- Customer centric, putting customers first
- Engaging, goal-oriented & passionate about personal growth
- Strong communication skills
- Basic computer skills (**we will teach you the rest**)
- Multi-tasking is a huge plus
- Motivated by success and the desire for wanting more
- Excellent attendance

**That’s it We will do the rest If you have previous experience or not, our robust training program will prepare you with the skills needed in order to be successful**

**Hours of Work**:

- We are a 7-days a week operation with hours starting from 7am to 11pm
- Flexible schedules and part-time options are available, please inquire

**Who We Are**

**Have a look at some of our corporate YouTube content, and please keep in mind that these videos were captured prior to COVID-19.**

We are an accessible workplace.
- Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process_

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Work from home

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability

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