Terrain Park Supervisor

**Job Title**: Terrain Park Supervisor

**Location**: North Vancouver

**Department**: Mountain Operation

**Reports to**: Terrain Park Manager

**Role Status**: Full time: Seasonal - Hourly | Salary

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**What You Can Expect**:

- Ski/Mountain Perks Free passes for employees and full access to our summer and winter activities
- Company-wide discounts and Northland Properties Perks Program
- Full access to the Employee and Family Assistance Program
- A fast-paced, autonomous work environment
- Network and interact with our amazing teams

**Role Overview**:
Working with Operations management to ensure Terrain Parks meet and exceed safety regulations and quality standards Responsible for tracking departmental budget for labour and scheduling staff through Dayforce. Training of terrain park staff for standard operating procedures, proper maintenance techniques, and information recording. Coordination with grooming staff and Duty Manager for night shift grooming tasks. Coordinate with snowmaking, with Patrol in regards to proper fencing, hazard marking, and regular patrolling. Ensure Terrain Park Lead Hand has an active list of tasks. Involvement with feature list update for website, photo/film shoots. Work closely with events and marketing team with terrain park related events.

**What You Will Do**:

- Performing maintenance tasks involving raking, shovelling, salting, inspecting of all features throughout the day depending on traffic, snow conditions
- Ensuring that all fencing, signs, and feature markers entrance is properly setup at all times during operating hours, and that they are properly taken down for grooming and maintenance.
- Documenting maintenance upon completion in the daily conditions report along with current weather/ snow conditions, and inspections for liability purposes
- Keeping hourly/daily traffic counts for all terrain park zones for statistical purposes, also monitoring traffic to watch out for those riders who should not be in the terrain park due to their ability level or attitude and educate those who may need it.
- Assisting with all events throughout the season including pre-event promotion in the Terrain Park, event setup, maintenance, and breakdown.
- Interact with customers on a daily basis to educate and inform them of rules and etiquette of terrain parks, and safety tips.
- Public Relations with customers on a daily basis
- Ensuring that Lead Hands and Rangers have a constant flow of tasks throughout all the Terrain Parks.
- Working with the Lead Hand and Manager on planning terrain park development throughout the winter season
- Planning each weekly build and post build report
- Training Park Staff on park builds (may require to work overnight shifts)
- Scheduling and approving shifts in Dayforce.
- Attend all Operations meetings
- Other duties as required

Supervisory Responsibility

Directly provides supervision to the Lead hand and all Terrain Park staff. You are the point person for terrain park builds and events.

Qualifications, Knowledge, Skills and Abilities Required
- 5+ years experience within The Terrain Park industry, and Ski Resort operations.
- Strong understanding of Freestyle Terrain and design Supervisory experience and ability to communicate and work closely with multiple departments
- Ability to operate a Snowcat is strong asset (not required)
- Experience welding, carpentry knowledge
- Ability to work in all weather conditions, long hours, and rotating schedule including early mornings,late nights, and graveyard shifts
- Ability to lift and move heavy objects
- Ability to follow direction, act a leader of the team, and was well as complete tasks with mínimal supervision.

Working Conditions

Terrain Park Supervisor are to perform 90% of their duties outdoors in unpredictable mountain weather conditions. The other 10% is preformed indoors doing terrain park admin like duties. Due to the nature of the business, this position
requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, graveyard shifts and weekends and statutory holidays. Shifts require shovelling and shaping for long periods of time, lifting, twisting, and other forms of manual tasks related to the operating a Terrain Park.