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Outreach Assistant

2 weeks ago

Vancouver, Canada BCSPCA Full time

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
**POSITION**: Outreach Assistant
**STATUS**: Permanent; Part-Time
**SHIFT**: 14 hours per week
**LOCATION**: Vancouver, BC
**CLASSIFICATION**: Exempt
**WAGE**: Salaried
**CLOSING DATE**: Open Until Filled
**About the Position**:
Reporting directly to the Outreach Specialist - Outreach Programs, the Outreach Assistant - Food Bank Services, supports the operation of Vancouver’s Pet Food Bank by coordinating with food donors, BC SPCA Vancouver Branch, BC SPCA Vancouver Animal Hospital and Jacob’s Well providing on-site supervision to practicum students and volunteers, and performing all related administrative functions.
**Some specific duties**:
**Vancouver Pet Food Bank**:

- Creates a welcoming and a safe environment for clients and volunteers alike.
- Engages clients, answering questions and providing resources as needed.
- Records and supervises volunteers recording information such as:

- Statistics on visitors and distributed - food, litter, nail trims, etc.
- Spay/neuter referrals
- Supplies / needs for weekly pet food bank
- Liaises with Jacob’s Well on site, ensuring volunteers and clients follow and respect JW policies and protocols as well as ensuring site is left clean following weekly food bank.
- Supports, and coordinates food bank volunteers and UBC practicum students, including scheduling, training & supervision; provides supplies and equipment as necessary.
- Acts as liaison between Outreach Specialist - Outreach Programs, and Vancouver BC SPCA Branch and BC SPCA Vancouver Animal Hospital.
- Inform Outreach Specialist about periods of absence
- Perform nail trims and de-matting shaves on cats, dogs, and small animals as required
- Pack, load and transport animal supplies and food to and from food bank location and community partners.
- Coordinate vehicle repairs in the event of vehicle damage
- Drive BC SPCA vehicle to the DTES as part of the food bank program
- Make recommendations to improve efficiency and reach of the pet food bank program
- Participate in Outreach Team meetings

**Administration**:

- Ensures records and weekly Vancouver Food Bank numbers are recorded and maintained.
- Troubleshoots any issues with recording as required.
- Ensures Food Bank

**Qualifications you need to have**:

- Training in animal care plus 3 years’ experience in working with people and animals; or an equivalent combination of education and experience
- Training and experience in animal behaviour and/or social work are considered to be assets
- Ability to work independently and implement policy and procedures
- Ability to identify and deescalate potential conflict
- Excellent communication, organizational and interpersonal skills
- A positive attitude and an empathetic approach to customer service for a diverse audience
- Physical ability to lift/push/pull heavy objects
- Ability to work Mondays and Tuesdays on a weekly basis
- Computer Skills - Windows, MS Office Excel
- Valid Class N or 5 BC Drivers’ License and driver’s abstract
- Philosophical harmony with the vision, mission and strategic directions of the BC SPCA

**How to apply**:
The BC SPCA is a Registered Charity BN 11881 9036 RR0001