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Office Assistant

2 weeks ago

Stouffville, Canada Nutrilawn Markham Full time

We are looking for a customer-oriented Office Manager /Administrator who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**Responsibilities**
- Manage large amounts of incoming calls
- Follow communication procedures, guidelines and policies
- Not be afraid to pick up phone and contact clients
- Call and collect outstanding balances
- Sell prospective clients our programs and services
- Go the extra mile to engage customers
- Work availability Monday - Friday 9am to 5pm,

**As an Employee of Nutri-Lawn you will enjoy**:

- A competitive compensation program
- Industry and Company training
- Growth and advancement opportunities within the Company.

**Requirements**:

- Familiarity with CRM systems and practices
- Proficient in Microsoft Office especially in Excel or Google Sheets
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Excellent command of the English Language
- Previous Landscape experience an asset
- Previous experience in the service industry
- Ability to multi-task, prioritize and manage time effectively
- We are not on a bus line so you must have a reliable vehicle

**Salary**: $18.00-$23.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- STOUFFVILLE, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a reliable vehicle to get to and from work?

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 3 years (required)

Work Location: One location