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Scheduling Systems Associate
3 weeks ago
**Description**
- Revera is a leading owner, operator and investor in the senior living sector. We offer seniors’ apartments, independent living, assisted living, memory care and long term care. We understand how to create the best experience for people living in a Revera home. We believe everyone should have the opportunity to live a life of purpose, and we create environments that make that possible. _
- Our mission is to celebrate the human spirit in every way possible - and that applies to both our residents and our employees. There’s a lot that goes into being a member of our team - and there’s a lot that you’ll get out of the experience too. We go the extra mile to ensure that each member of our staff feels safe, secure, enriched and empowered in their role. So that everyone under our roof is given the opportunity to thrive, grow and make the most of every day. _
- Vaccines are a proven, safe and powerful weapon in our battle against COVID-19. Now that vaccines are widely available and recognizing that many of our staff are already vaccinated, vaccination will be a condition of employment for new hires, except when impossible due to legitimate, established exceptions. _The vaccine must be a _two-dose COVID-19 _vaccination series approved by Health Canada_._ _This is one more important step to protect both our residents and staff as we continue to battle this deadly virus._
**Mission**:
Reporting to the Manager, Workforce Management Technology, the Scheduling Systems Associate will support the deployment of new functionality in Revera’s employee scheduling tool.
**Key Outcomes**:
- Master Schedules (Schedule Templates) are correctly created in the scheduling system following details in offline copies
- Effective and helpful client support and troubleshooting is provided to scheduling clients.
**Key Responsibilities**:
- Data entry to create multiple versions of Schedule Templates in the scheduling tool
- Test the functionality of new templates
- Communicate with clients to clarify requirements; and
- Develop a strong understanding of Revera’s employee scheduling tool to:
- support deployment of new functionality of the technology; and
- provide end-user support.
- Support clients by answering end-user questions.
**Required Education, Credentials and Experience**:
- In progress or successful completion of a Human Resources Degree or Diploma
- Experience using Kronos/UKG products or experience working with employee schedules is preferred
- Ability to work collaboratively with others, creating partnerships with colleague in Human Resources and Operations
- Ability to be proactive and organize and prioritize
- Ability to review and compare data for accuracy, completeness and consistency
- Strong oral and written communication skills
- Strong customer service skills and problem-solving skills.
