System Administrator

Imperial Dade is the leading distributor of foodservice packaging, facilities maintenance supplies and equipment in the U.S and Canada. As a provider of customized supply chain solutions, the company serves customers in many business-to-business market segments including supermarkets, healthcare facilities, universities, and restaurants. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves more than 80,000 customers through a footprint of 80+ branches.

Job Summary
- Ensure the Datacenter System Infrastructure is maintained in accordance with industry best practice and follows all IT policies.
- Develop and document models, plans, diagrams, illustrations, and procedures in support of engineering activities and network related business initiatives.
- Lead the development and execution of architecture, engineering and operational roadmaps to drive efforts that the strategic direction is aligned with business architecture/direction.
- Monitor and provide escalation support for troubleshooting and resolution of all system (VM’s, SAN, Backup, Servers etc.) related issues as required by the infrastructure team.
- Maintain expertise in data system technologies to ensure that cost-effective solutions and processes are deployed and aligned with business direction.
- Using broad business and technical knowledge to resolve problems, project management, identifying opportunities and have a keen awareness of interrelationships with other stakeholders.
- Manage and maintain Systems infrastructure for upgrades, patches, and network integration.

**Responsibilities**:

- Manage and maintain AD, Virtual Network, Load Balancer, Firewall, Storage, DNS, and Backup.
- Created and managed Disaster Recovery Plans
- Deploy, manage, and operate various Virtual Machines and Networking Services to support growth into the cloud platform (Azure and AWS)
- Research and recommend optimization for various SaaS Cloud Services (Azure/AWS) for cost/performance (VM optimization, reserved instances, etc.)
- Leadership Skills including attention to details.
- Communication (excellent written and oral communication skills)
- Recommend, develop, plan, manage, implement, and fully document IT projects.
- Identify improvements to IT documentation, processes, and procedures and enhance overall IT documentation.
- Manage and respond to IT inquiries throughout its lifecycle.
- Research products and new technologies to increase the efficiency of business and operations.
- Be the escalation point as SME for IT Ops incidents.
- Keep IT tickets and projects up to date.
- Perform scheduled maintenance on systems infrastructure as required.
- Participation in on-call rotation required.
- Responsible for the maintenance, configuration, and reliable operation of computer systems and servers.
- Install & maintain hardware and software and participate in research and development to continuously improve and keep up with the IT business needs of the organization.
- Actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
- Strong customer service and communication skills (both verbal and written)
- Ability to support a 24x7 operation; includes on-call schedule.

Experience, Education and Skills
- MCSD (Azure Solutions Architect) or MCSE (Cloud Platform and Infrastructure)
- MCITP (IT Professional) Windows Server 2008 and below, Microsoft MCSA in Windows Server 2012R2 and above
- Microsoft Azure Administrator Associate
- Computing Technology Industry Association (CompTIA). CompTIA A+, CompTIA Network+, and CompTIA Security+
- VMWare Certified Professional (VCP) preferred.
- Bachelor’s degree from an accredited college or university or a certificate from a technical training institute
- 5-7 years’ experience as a System Administrator in a Windows-based environment, supporting/managing production systems/hosted 24x7 virtual server environments.
- Working experience with cloud services: AZURE, and AWS
- Working experience Windows Server 2003/2008/2012/2016/2019/2021
- Working experience managing.NET websites in IIS 7.0+
- Experience maintaining OS and framework updates and patching.
- Experience conducting a base-level security review of the environment desired.
- Experience with automation tools such as Ansible, Puppet, ManageEngine etc.
- VMware knowledge is required.
- Proficiency in VMware associated programs and coding languages, such as Windows Server, MS IIS, SAN architecture, WebSphere, Citrix, Python, and C++.
- Rubrik backup technologies knowledge
- IBM or Lenovo Storage and SAN architecture knowledge
- Understanding of custom-developed SaaS apps hosting, DevOps/scripting/automation, pushing code to production on IIS / Microsoft ecosystem
- Basic understanding of SQL queries desired.
- Experience with cloud monitoring tools desired (e.g., New Relic, Splunk, Azure Monitor, AWS CloudWatch
- Strong scripting experience preferred (PowerShell, AzureCLI, etc.)
- Knowledge of LINUX a