Assistant Food and Beverage Operations Manager

7 days ago

Calgary, Alberta, Canada Marriott Full time

JOB SUMMARY

Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR


• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations


• Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.


• Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.


• Supports and supervises an effective monthly self inspection program.


• Operates all department equipment as necessary and reports malfunctions.


• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.


• Encourages and builds mutual trust, respect, and cooperation among team members.


• Develops specific goals and plans to prioritize, organize, and accomplish work.


• Maintains the operating budget, and verifies that standards and legal obligations are followed.


• Celebrates and fosters decisions that result in successes as well as failures.


• Communicates areas that need attention to staff and follows up to verify understanding.


• Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.


• Follows property specific second effort and recovery plan.


• Maintains availablility and is approachable to all team members.


• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service


• Provides services that are above and beyond for customer satisfaction and retention.


• Serves as a role model to demonstrate appropriate behaviors.


• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.


• Takes proactive approaches when dealing with guest concerns.


• Sets a positive example for guest relations.


• Stays readily available/approachable for all guests.


• Reviews comment cards and guest satisfaction results with employees.


• Responds in a timely manner to customer service department request.

Additional Responsibilities


• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.


• Analyzes information and evaluates results to choose the best solution and solve problems.


• Performs hourly job function if necessary.


• Extends professionalism and courtesy to team members at all times.


• Maintains budgets, operating statements and payroll progress report.


• Performs other duties, as assigned, to meet business needs.

The salary range for this position is $56,000 to $65,000 annually.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Calgary Marriott Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Food and Beverage Administrator, Banff Gondola

    3 weeks ago

    Calgary, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit?:The Food & Beverage Administrator provides the F&B Management team with support in all administrative areas. What will your compensation be?:The starting salary for this position is $22.00 per hour. What perks can you expect?:- Work in a dynamic, culturally diverse team from around the globe - Work experience in an iconic,...

  • Food service supervisor

    3 weeks ago

    Calgary, Alberta, Canada Hirez Manpower Solutions Inc. Full time

    Job Title: Food Service Supervisor (LMIA and PNP Support Available) Location: Calgary (In Person) Job Type: Full-Time, Permanent 50 per hour We are hiring a motivated and experienced Food Service Supervisor for a fast-food restaurant on behalf of our client in Calgary. The selected candidate will oversee daily restaurant operations, lead a team,...

  • Event Operations Manager

    4 weeks ago

    Calgary, Alberta, Canada Accor Hotels Full time

    Company DescriptionCentrally located in downtown Calgary, Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.Job DescriptionEvent Operations Manager (Banquet Operations)Reporting to the Director of Event Operations,...

  • Event Operations Manager

    5 hours ago

    Calgary, Alberta, Canada Hotel Arts Group Full time

    **About Hotel Arts Group**We are a leading hospitality company that prides itself on delivering exceptional events and experiences. Our team of professionals is dedicated to ensuring that every event exceeds our clients' expectations.**Job Description**As a Banquet Floor Manager at Hotel Arts Group, you will be responsible for coordinating and supervising...

  • Food Service Supervisor

    7 days ago

    Calgary, Alberta, Canada Compass Canada Full time

    Working Title: Food Service Supervisor Employment Status: Full-Time and Part-Time Starting Hourly Rate: $24,00 per hour Address: 20 Roundup Way Calgary AB T2G 2W1 New Hire Schedule: Mon - Sun 7 am - 8 pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company...

  • Financial Operations Manager

    2 days ago

    Calgary, Alberta, Canada Pomeroy Lodging Full time

    Job DetailsWe are seeking a highly motivated Senior Accountant to join our team at Pomeroy Lodging. The successful candidate will have a solid background in accounting, be highly analytical and organized, and possess strong leadership skills.Key Responsibilities- Assist with financial reporting and analysis- Participate in budget preparation and forecasting-...

  • Food Service Supervisor

    2 weeks ago

    Calgary, Alberta, Canada Hirez Manpower Solutions Inc. Full time

    Job Title: Food Service Supervisor (LMIA and PNP Support Available) Location: Calgary (In Person) Job Type: Full-Time, Permanent Salary: $17.50 - $18.50 per hour About the Role: We are hiring a motivated and experienced Food Service Supervisor for a fast-food restaurant on behalf of our client in Calgary. The selected candidate will oversee daily...

  • Assistant Manage Food Service

    2 weeks ago

    Calgary, Alberta, Canada COMPASS GROUP CANADA Full time

    Working Title: Assistant Manager Food ServiceEmployment Status: Full-TimeStarting Hourly Rate: $21.00 per hourAddress: 4448 Front Street SE Calgary AB T3M 1M4New Hire Schedule: 09:30 am to 6 pmYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th...

  • Restaurant Operations Director

    3 days ago

    Calgary, Alberta, Canada Blue Shock Executive Search Full time

    About This RoleWe are seeking an accomplished General Manager to lead our fine dining service. This high-profile position requires a senior-level manager with extensive experience in food and beverage management.Key Responsibilities:Develop and implement effective strategies for menu roll-outs and system changes.Oversee daily operations, ensuring exceptional...

  • Food Service Operations Manager

    3 days ago

    Calgary, Alberta, Canada Hirez Manpower Solutions Inc. Full time $19 - $20

    **Job Summary:We are seeking an experienced Food Service Supervisor to oversee restaurant staff and ensure smooth daily operations at our leading restaurant in Calgary.The successful candidate will have a proven track record of maintaining high standards of customer service and satisfaction, ensuring food quality meets company standards, and managing...

  • Food Service Director

    1 day ago

    Calgary, Alberta, Canada Concord Hospitality Enterprises Full time

    About the RoleConcord Hospitality is seeking a seasoned Restaurant General Manager to lead our upscale rooftop restaurant operation in Calgary's vibrant west-end. As a key member of our team, you will be responsible for driving the vision, culture, and success of Bow & Bend.The ideal candidate will bring a high level of enthusiasm and collaboration, with a...

  • Assistant Manage Food Service

    7 days ago

    Calgary, Alberta, Canada Compass Canada Full time

    Working Title: Assistant Manage Food Service Employment Status: Full-Time Starting Hourly Rate: $21.00 per hour Address: 4448 Front Street SE Calgary AB T3M 1M4 Calgary AB T3M 6M6 New Hire Schedule: 09:30 am to 6 pm You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support...

  • Floor Manager

    8 hours ago

    Calgary, Alberta, Canada Hotel Arts Group Full time

    Are you a dynamic leader with a passion for delivering exceptional banquet service? Join our team at Hotel Arts Group's SAIT Curated Catering location as a Banquet Floor Manager and take charge of leading our hospitality professionals to success in food and beverage excellence. If you're ready to elevate events at our SAIT campus location, apply nowKey...

  • Floor Manager

    6 days ago

    Calgary, Alberta, Canada Hotel Arts Full time

    Are you a dynamic leader with a passion for delivering exceptional banquet service? Join our team at Hotel Arts Group's SAIT Curated Catering location as a Banquet Floor Manager and take charge of leading our hospitality professionals to success in food and beverage excellence. If you're ready to elevate events at our SAIT campus location, apply now Key...

  • Floor Manager

    5 days ago

    Calgary, Alberta, Canada Hotel Arts Group Full time

    Are you a dynamic leader with a passion for delivering exceptional banquet service?Join our team at Hotel Arts Group's SAIT Curated Catering location as a Banquet Floor Manager and take charge of leading our hospitality professionals to success in food and beverage excellence.If you're ready to elevate events at our SAIT campus location, apply nowKey...

  • Food Retail Operations Manager

    3 hours ago

    Calgary, Alberta, Canada Jace Holdings Ltd. Full time

    About Jace Holdings Ltd.: At Jace Holdings Ltd., we value our customers and strive to provide them with an exceptional shopping experience. As a Food Retail Operations Manager, you will play a key role in achieving this goal by leading the meat department team and ensuring that all store operations run smoothly.About Your Responsibilities:Develop and...

  • Wildlife Park Food Service Representative

    5 days ago

    Calgary, Alberta, Canada Wilder InstituteCalgary Zoo Full time

    About the RoleWe are seeking a highly motivated and customer-focused Concessions Customer Service Representative (CSR) to join our team in providing exceptional food service to visitors at the Wilder Institute/Calgary Zoo. As a CSR, you will be responsible for preparing and serving food, operating cash registers, and maintaining a clean and safe...

  • Kitchen Manager

    7 days ago

    Calgary, Alberta, Canada Compass Canada Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Night Shift Operations Manager

    6 days ago

    Calgary, Alberta, Canada Lassonde Full time

    **Job Description:**As a Production Supervisor at Lassonde, you will play a key role in ensuring the smooth operation of our production processes. This includes supervising and managing a team of employees, monitoring production quality, and identifying areas for improvement.Main Responsibilities:Leadership and Supervision: Provide guidance, coaching, and...

  • Strategic Hiring Operations Manager

    12 hours ago

    Calgary, Alberta, Canada Pursuit Full time

    We are looking for a highly motivated and results-driven Talent Acquisition Professional to join our team!As a Strategic Hiring Operations Manager, you will lead and manage talent acquisition initiatives across Canada, focusing on high-volume recruitment for front-line positions.You will collaborate with Operations teams to identify talent needs and deliver...