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Credit and Collection Agent
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Vaughan, Canada Master Full timeCredit & Collection Agent – Master – HVAC‑R Master, a leading HVAC‑R distributor with over 70 years of experience and more than 1,400 employees across North America, invites a dedicated Credit & Collection Agent to join a high‑performing team that values integrity, communication, and customer focus. Overview As a trusted financial partner, you...
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Vaughan, Canada Master Full timeA leading HVAC-R distributor in Canada seeks a Credit & Collection Agent to manage receivables, analyze credit reports, and liaise with sales teams and customers. The ideal candidate has 3–5 years in finance and is fluent in French and English, fostering communication and integrity in a dynamic environment. This role offers a salary of $60,000 – $65,000...
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Credit and Collection Agent
2 weeks ago
Job Number: J0126-0011 Job Type: Regular City, Province, Country: Vaughan, Ontario, Canada Job Category: Accounting & Finance Number of Positions: 1 Join a High-Performing Team Driving Financial Precision and Customer TrustAre you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent — we’re inviting a trusted financial partner to join a dynamic team where your judgment, integrity, and communication make a daily difference.As part of a collaborative, high-performing team, you’ll help safeguard the financial health of one of Canada’s most respected HVAC-R distributors — all while supporting our mission of excellence and service. What you will accomplish with us: Strategic Agility•Collaborate with your supervisor to assess margin increase requests•Approve credit-limit exceptions using sound analysis and business judgmentOperational Excellence•Manage and collect receivables for your assigned territory•Release orders for inventory-ready items•Reconcile customer accounts accurately and in a timely mannerAutonomy & Impact•Generate and interpret credit reports to guide business decisions•Resolve escalated or sensitive collection cases independently, as financial analystHuman-Centered Communication•Act as a respectful and trusted liaison between internal sales teams and customers•Manage communications with professionalism and empathy What You Bring to Our Team: •Secondary School Diploma or College degree in business, accounting, or office admin•3–5 years of experience in a similar credit or collections role, in a commercial environment, or as a Financial analyst•Fluency in both French and English is essential•Experience with accounting/ERP software is a strong asset•A detail-oriented mindset, a steady hand, and a tactful voiceCompensation Information•Base Salary Range: $60,000 – $65,000 annually•Supplemental Pay Types: Annual bonus•Master is an equal opportunity employer, dedicated to fostering diversity and inclusion in our workplace. Elevate your career with us Competitive Benefits: In addition to a rewarding career within our team, we offer Medical and dental coverage from day one, along with short and long-term disability protectionContribution to a collective registered retirement savings plan upon starting your role.Wellness spending accountAn employee assistance program including psychological, financial, and legal support.Access to telemedicine from the beginning of your employment.Reimbursement of professional association membership fees.Early vacation program.Flexible remote work policy Master, for over 70 years We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. It's good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
