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Private Bar Attendant

2 weeks ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America's largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the full-time, Private Bar Attendant.

As a Private Bar Attendant, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.

Hourly wage: $23.50 - $24.50

What you will do:

Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.

Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.

Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.

Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.

Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.

Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.

Promptly report any damaged or missing items to the In Room Dining Manager.

Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'

Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.

Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.

Stay adaptable to meet the evolving needs of the hotel and its guests.

What you bring

Prior retail or customer service experience.

Prior experience in a similar role, preferably in a hotel or hospitality setting.

Strong command of the English language.

Excellent commitment to service and teamwork.

Attention to detail and the ability to multitask effectively.

Knowledge of minibar inventory management systems is a plus.

Must have a current Serving it Right certificate.

Ability to work in Canada.

What we offer: 

Access to affordable shared staff accommodation.

Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.

Complimentary meal per shift in our employee dining room.

Paid time off; vacation days and additional floating holidays per year.

Excellent training and development program.

Employee gym and fitness classes such as Pilates and Yoga.

Discovery Nights at Four Seasons worldwide.

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work for Four Seasons:

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook:

We look forward to receiving your application

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.