Customer Success Manager
2 days ago
Customer Success Manager - Aesthetics Vertical Role Overview The Customer Success Manager supports our Customer Success team by helping healthcare clients understand their marketing performance and achieve measurable results. You’ll work alongside senior Customer Success Managers, learning how to manage client relationships, track campaign progress, and identify opportunities to improve client satisfaction and retention. This role offers hands-on learning, mentorship, and a clear path to grow into a full Customer Success Manager position. Roles and Responsibilities Support senior CSMs in managing client relationships and day-to-day communication. Assist with onboarding new clients and coordinating follow-up actions. Prepare and maintain performance reports, dashboards, and client updates. Monitor client satisfaction and identify risks or opportunities for improvement. Participate in client meetings, take detailed notes, and help with next-step follow-ups. Collaborate with internal teams (SEO, content, web, and design) to ensure client deliverables are met. Learn to analyze campaign metrics and connect them to ROI-focused insights. Document processes and contribute ideas to improve client experience. Skills and Experience 1–3 years of experience in customer success, account management, or client support (preferably in marketing, SaaS, or healthcare). Excellent written and verbal communication skills. Organized, detail-oriented, and proactive in follow-through. Empathetic and client-focused, with strong listening and problem-solving skills. Eagerness to learn marketing performance metrics and tools (Google Analytics, CRM systems). Comfortable working in a fast-paced, remote environment. Post-secondary education or equivalent work experience. What We Value Curiosity & Growth: You’re eager to learn and grow with mentorship. Proactivity: You take initiative and anticipate client needs. Collaboration: You work well with multiple teams and communicate clearly. Accountability: You take ownership of your work and follow through with excellence. Other Requirements Work From Home: This is a remote-first position, but regular virtual meetings with senior management are expected. Availability: Must be able to work within North American time zones. Powered by JazzHR
-
Customer Success Manager
2 weeks ago
Mississauga, Canada Westburne Full timeWestburne, a Division of Rexel Canada Electrical Inc. is a leading full-service distributor of electrical, automation, distribution, utility and renewable energy products. Our branches across Canada provide services to a diverse customer base with local access, support and availability for a wealth of products. At Westburne, we are relentless in our drive to...
-
Customer Success Manager
4 days ago
Mississauga, Canada Westburne Full timeWestburne, a Division of Rexel Canada Electrical Inc. is a leading full-service distributor of electrical, automation, distribution, utility and renewable energy products. Our branches across Canada provide services to a diverse customer base with local access, support and availability for a wealth of products. At Westburne, we are relentless in our drive to...
-
Customer Success Manager
2 days ago
Mississauga, Canada Westburne Full timeWestburne, a Division of Rexel Canada Electrical Inc. is a leading full-service distributor of electrical, automation, distribution, utility and renewable energy products. Our branches across Canada provide services to a diverse customer base with local access, support and availability for a wealth of products. At Westburne, we are relentless in our drive to...
-
Manager of Customer Success
2 weeks ago
Mississauga, Canada Zenduit Inc Full time**Job Information**: Job Type - Full time City - Mississauga (Matheson / East Rathwood) State/Province - Ontario Country - Canada Zip/Postal Code - L4W Date Opened - 01/20/2025 Industry - Technology **Job Title: Customer Success Manager**: Full Time In Office | Mississauga - GTA, ON **About the company**: We're a leader in fleet management,...
-
Customer Success Manager
2 weeks ago
Mississauga, Canada ERP Buddies Inc. Full time**Job Overview**: **COMPANY OVERVIEW** ERP Buddies Inc. is a Solution Provider specializing in consulting, providing support, and assisting in the development of cloud-based products. We have been shaped by dynamic business and specialized technical experts. At ERP Buddies, we have an incredible team that works tirelessly to turn our client’s goals into a...
-
Customer Success Manager
2 days ago
Mississauga, Canada Snaplii Full time**About Snaplii** The Digital Wallet Snaplii has architected a deep bond between Users and Merchants for more efficient communication. The value-added features include making payments with credit cards and exploring favourite merchants and cash-back cards along with the data-driven marketing solutions that allow us to deliver the best in-store and online...
-
Customer Success Manager
2 weeks ago
Mississauga, Canada Severion Inc Full time*Job Summary* *Duties* - Build and maintain strong relationships with clients to ensure their success and satisfaction. - Act as the primary point of contact for customer inquiries and concerns. - Analyze customer data to identify trends, challenges, and opportunities for improvement. - Lead onboarding processes for new clients, ensuring a smooth transition...
-
Customer Success Manager
2 days ago
Mississauga, Canada PointClickCare Full timeFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we’ve become the most expansive,...
-
Customer Success Manager
4 minutes ago
Mississauga, Canada Schneider Electric North America Full timeJoin us as a Customer Success Manager and play a key role in helping our customers get the most out of our platform. You will be the go-to partner for a portfolio of high-touch, strategic accounts, guiding them through onboarding, supporting meaningful product adoption, and building genuine, long-term relationships that make a real difference in their...
-
Customer Success Manager
2 weeks ago
Mississauga, Canada American President Lines Full timeCustomer Success Manager CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific...
