Field Property Adjuster

2 weeks ago

Ottawa, Canada Intact Financial Corporation Full time

About the roleWe’re looking for a Field Claims Specialist, Property Large Loss to join our growing team and provide support in the Sudbury regionWhat you'll do here:Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.Handle field tasks on behalf of telephone adjusters.Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process.Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage. Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.　Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims. Maintain current knowledge of insurance products, as well as appraisal or investigation. What you bring to the table:University degree or any combination of training and experience deemed relevant for the role5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the field　Demonstrates a passion for customer service with strong written and verbal communication skills　Self-motivated and goal oriented, capable of working in a fast paced and changing environment　Strong aptitude for technology with excellent computer skills　Demonstrates strong problem solving and troubleshooting skills　Valid driver's licence with a good driving record　Can travel on short noticeThis role is eligible for employee referral bonus. #myReferrals3000#LI-Remote#LI-MS1What we offer Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team: A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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