Head Office

1 week ago

Richmond, British Columbia, Canada Trail Appliances Full time
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers Our core values:  Integrity – We do what's right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others' shoes. Authenticity – We like people, not pretense. Determination – We kick down walls.  We have everything we need to inspire our customers. Except you. The Head Office & Retail Support Administrator serves as the first point of contact for both head office visitors and retail store operations, ensuring smooth communication and administrative efficiency across both areas. This role balances front desk responsibilities, such as greeting guests, managing calls, and handling correspondence, with retail support duties, including inventory coordination, sales administration, and assisting with operational tasks. Compensation : $.95/hour Schedule: 40 hours per week, Mondays to Fridays 8:30am-5pm

As a Head Office & Retail Support Administrator, you will

Provide a welcoming and professional experience for visitors, customers, and employees. Manage incoming calls, emails, and office correspondence. Receive packages Assisting with store-level administrative tasks such as processing refunds and other administrative tasks as assigned by Retail Admin Supervisors and Manager.

The experience we like to see

Working in an administrative/customer service role Fast and accurate data entry skills with the ability to multi-task Experience managing customer conflict and escalation Proficiency in Microsoft Office

We hope you are passionate about

Customer Service – You are a people person who excels at creating strong connections and rapport with customers. Administrative Skills – You handle tasks efficiently and manage office operations with precision. Teamwork – You are a team player who thrives in collaborative environments but also excels when working independently. Multi-tasking & Organization – You juggle multiple tasks seamlessly and stay organized under pressure. Attention to Detail – You possess a keen eye for detail, ensuring accuracy and high-quality results in everything you do. Problem Solving – You approach challenges with a creative mindset, finding solutions that drive success. Empathy & Emotional Intelligence – You understand and relate to others' emotions, fostering positive interactions and understanding. Conflict Resolution – You navigate challenges with a calm, solution-focused approach, resolving conflicts effectively. Initiative & Proactiveness – You take charge and anticipate needs, always ready to step up and make things happen. Adaptability – You remain flexible and thrive in changing environments, adjusting quickly to new situations and demands.

Why join Trail:

Paid time off  Generous employee discounts  Employee Recognition Program  Extended health care and dental coverage  Gym membership discount  Professional Development Programs  Career Progression Company events  $ - $ an hourWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

  • Head Office

    6 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Head Office Coordinator

    6 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    We are a leading independent appliance retailer in Western Canada, with a commitment to delivering an exceptional customer experience. Our team is passionate about helping people create special moments at home.About UsAt Trail Appliances Ltd., we have a unique approach to business. We are driven by a set of core values that guide everything we do:Integrity...

  • Head Office Customer Liaison

    4 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    Are you passionate about delivering exceptional customer experiences? Do you have strong administrative and customer service skills? If so, we encourage you to apply for the Head Office & Retail Support Administrator role at Trail Appliances Ltd.About the CompanyTrail Appliances Ltd. is a leading independent appliance retailer in Western Canada, with a...

  • Head of Marketing

    3 weeks ago

    Richmond, British Columbia, Canada Trail Appliances BC Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Head of Marketing

    3 weeks ago

    Richmond, British Columbia, Canada Trail Appliances BC Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Head of Marketing

    1 week ago

    Richmond, British Columbia, Canada Trail Appliances BC Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Head of Engineering

    2 weeks ago

    Richmond, British Columbia, Canada Summit Full time

    About SummitBuilding the commercial brokerage of the future. Summit is a boutique commercial insurance firm headquartered in Kelowna and serving most of Canada.Our mission is to create value through transparency and change the way people feel about insurance.If you want to work with a commercial insurance brokerage that puts people first and values...

  • Strategic Communications Officer

    1 week ago

    Richmond, British Columbia, Canada Regional District Central Okanagan Full time

    Key Responsibilities:Develop and implement proactive communication strategies to support the Region's goals and objectivesProvide expert advice on corporate communications, media relations, and crisis communicationsBuild strong relationships with internal stakeholders, including senior management and department headsManage and coordinate the Region's...

  • Administrative Support Specialist

    6 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    At Trail Appliances Ltd., we are committed to delivering an exceptional customer experience. As a fast-growing company with over 500 employees in British Columbia, we are always looking for talented individuals to join our team.Job SummaryWe are seeking an experienced and organized Head Office & Retail Support Administrator to provide administrative support...

  • Retail Operations Manager

    18 hours ago

    Richmond, British Columbia, Canada Blenz Coffee Full time

    Company OverviewThe Blenz brand is built on a strong foundation of operational excellence. Our operations team plays a vital role in ensuring seamless execution across our stores, serving as the link between Head Office and our retail locations.

  • Merchandising and Sales Development Professional

    6 days ago

    Richmond, British Columbia, Canada MillerCoors Brewing Company Full time

    Main ResponsibilitiesBuild and support relationships with key customers, business partners, industry associations, government, and suppliers through a First Choice lens.Ensure brilliant execution by building rapport and supporting product standards.Install/Replace/Update POP material at the point of sale according to prior agreements or based on brand...

  • Appliance Support Coordinator

    5 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    At Trail Appliances Ltd., we are dedicated to delivering exceptional customer experiences. As a Head Office & Retail Support Administrator, you will be the first point of contact for both head office visitors and retail store operations, ensuring smooth communication and administrative efficiency across both areas.About the RoleThis role balances front desk...

  • Strategic Communications Specialist

    4 days ago

    Richmond, British Columbia, Canada Tolko Industries Full time

    Job Summary: As a Senior Communications Advisor at Tolko Industries, you will play a vital role in promoting our value of Open Communication by supporting engagement within and across Operating and Business Service Teams. This is an exciting opportunity for a passionate communications professional to make a difference in a fast-paced environment.About the...

  • Guidewire Policy Center Developer

    3 weeks ago

    Richmond, British Columbia, Canada Emonics LLC Full time

    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.JOB OVERVIEWWe...

  • Retail Operations Assistant

    5 days ago

    Richmond, British Columbia, Canada Trail Appliances Ltd. Full time

    As a Head Office & Retail Support Administrator at Trail Appliances Ltd., you will play a crucial role in ensuring seamless communication and administrative efficiency across our head office and retail stores. This role requires a unique blend of administrative and customer service skills, with a focus on providing exceptional experiences for our visitors,...

  • Mechanical Engineering Division Head

    2 weeks ago

    Richmond, British Columbia, Canada Pinchin Ltd. Full time

    Salary Range$150,000.00 To $175,000.00 AnnuallyAbout the RoleThis exciting opportunity exists for an experienced Manager to provide forward-thinking leadership as a Mechanical Operations Manager within our Richmond office. As an entrepreneurially-minded professional with a passion for innovation, you will lead the Mechanical Engineering team in BC and drive...

  • IT Manager

    2 weeks ago

    Richmond, British Columbia, Canada Goldbeck Recruiting Full time

    Our client is a publicly traded leader in the food industry, operating a diverse portfolio of specialty food manufacturing and premium food distribution businesses across North America. With a strong market presence and a commitment to innovation, they continue to set the standard for quality and excellence in the sector. Richmond, BC (on-site) Full-time;...

  • Logistics Operations Manager

    3 days ago

    Richmond, British Columbia, Canada Tolko Industries Ltd. Full time

    Tolko Industries Ltd. OverviewWe are seeking a skilled Transportation Coordinator to join our head office in Vernon, British Columbia. Our team is responsible for coordinating and optimizing the movement of products globally.The ideal candidate will have 5+ years of experience in transportation and logistics, a diploma or degree in a related field, and...

  • Integrated Marketing Professional

    1 week ago

    Richmond, British Columbia, Canada Regional District Central Okanagan Full time

    Our Team:We are a dedicated team of professionals who are committed to serving our community. We value teamwork, creativity, and innovation, and we are passionate about making a positive impact in the lives of our residents.We are seeking a Strategic Communications Officer to join our team. As a key member of our communications group, you will be responsible...

  • Information Technology Manager

    2 weeks ago

    Richmond, British Columbia, Canada Goldbeck Recruiting Full time

    About the client:Our client is a publicly traded leader in the food industry, operating a diverse portfolio of specialty food manufacturing and premium food distribution businesses across North America. With a strong market presence and a commitment to innovation, they continue to set the standard for quality and excellence in the sector.Location: Richmond,...