Call Center Operator
3 days ago
Job Title: Call Centre Operator (Contract, Cassual)Location: OnsiteReports To: Sr. Manager of Customer Support and OperationsAt Stride, we proudly partner with foundations and not-for-profit organizations to raise critical funds through professionally managed lottery programs. Our work helps generate millions of dollars annually in support of life-changing healthcare initiatives, groundbreaking research, and essential community services across Canada. By combining strategic insight, operational excellence, and a deep commitment to our clients’ missions, we help deliver high-impact results that make a real difference in the lives of Canadians.About the RoleThe Call Centre Operator is the front-line voice of our lottery projects and provides the initial impression to customers. Operators will take calls for lottery ticket orders, enter purchaser data into the system, verify the data entered, open incoming mail orders, and complete data entry for mail-in orders.Key Responsibilities Positive attitude A comfort in selling and suggesting alternative product solutions Meet and exceed sales targets The ability to quickly establish trust and a personal connection Quickly identify issues and propose practical solutions Answer phones and respond to customer inquiries. Complete data entry and verify customer lottery ticket order information. Provide ticket purchasers with lottery campaign information as detailed in the project reference binder. Complete support tickets for customer service inquiries. Courtesy Outbound reminder calls. Assist with opening, reviewing, and sorting incoming lottery ticket mail orders. Other duties as assigned. Qualifications• Previous sales experience in a Call Centre, Retail or Restaurant environment• Flexibility, adaptability and reliability• Strong problem-solving skills• Ability to type quickly and efficiently
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Call Center Representative
2 weeks ago
Calgary, Canada CLS Landscape Supply Full time**CLS Landscape is looking to grow our team with a great team of Call Center Representatives. Job duties will include**: - **Customer Service**: Answer inbound calls and respond to customer inquiries professionally and efficiently. **ACCOUNTABILITY AND PERFORMANCE**: - **Call Handling**: Maintain a high level of efficiency by meeting minimum call volume...
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Call Center Operator
4 days ago
Calgary, Canada Jumbo Interactive Full time**Job Title**: Call Centre Operator (Contract, Cassual)**: **Location**: Onsite**: **Reports To**: Sr. Manager of Customer Support and Operations**: At Stride, we proudly partner with foundations and not-for-profit organizations to raise critical funds through professionally managed lottery programs. Our work helps generate millions of dollars annually in...
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Call Center Representative
1 week ago
Calgary, Canada Dr Bishop and Associates Full timeDr. Bishop & Associates is a busy Optometric office looking for a high-performance, detail-oriented Full-Time Call Center Representative for our Douglas Glen (SE) Administrative location. **Responsibilities**: *Answering incoming and making outbound phone calls *Will have the potential to be cross trained as an Optometric Assistant *Extensive education...
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Call Center Quality Analyst
22 hours ago
Calgary, Canada SMART Technologies Full time**Purpose of the position** Reporting to the Director, Customer Services, you will assist our front line teams in providing exceptional support to our internal and external customers. With your passion for customer service combined with your contact center experience, you will drive quality and customer experience through process and program improvements....
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Call Center Agent
6 days ago
Calgary, Canada Island Truck & Auto Collision Ltd Full time**Job Overview**: As a Call Center Agent for our Auto Body Shop, you will be the first point of contact for customers seeking vehicle repair services, including collision repair, paintwork, and general auto body services. Your primary responsibilities will involve answering inbound and making outbound calls, scheduling appointments, providing estimates, and...
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Call Center Representative
2 weeks ago
Calgary, Alberta, Canada Trail Appliances ABSK Full timeWho we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry...
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Call Center Representative
2 weeks ago
Calgary, Alberta, Canada Trail Appliances Ltd. Full timeWho we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry...
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Call Center Representative
2 weeks ago
Calgary, Alberta, Canada Trail Appliances Ltd. Full timeWho we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry...
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Call Center Operator
22 hours ago
Calgary, AB TE H, Canada Jumbo Interactive Full timeJob Title: Call Centre Operator (Contract, Cassual)Location: OnsiteReports To: Sr. Manager of Customer Support and OperationsAt Stride, we proudly partner with foundations and not-for-profit organizations to raise critical funds through professionally managed lottery programs. Our work helps generate millions of dollars annually in support of life-changing...
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Remote Outbound Call Center Representative
2 weeks ago
Calgary, Canada MCI Careers Full timeLOCATION: Remote Work-at-Home Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
