Customer Service Representative
2 weeks ago
Job Description: The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan.Provide friendly customer service over the phone, in person and over emailSchedule appointments for vehicle repair using our repair management systemEnsure timely processing of insurance assignments Prepare repair order with proper documentationRecord all communication with customers or insurance partners during the repair process using ASE Manage car rental informationActively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.Minimum Education and/or Experience Required for the JobHigh School DiplomaMinimum: 1 year Customer Service experience, ideally in Automotive Industry Required Knowledge, Skills, & AbilitiesCommunicate effectively, both verbally and in writingAbility to multitask and function well in a fast-paced environmentEnthusiastic and friendly demeanor Strong knowledge of Google platform and Microsoft OfficeStrong attention to detail with a high degree of accuracyOther Requirements Travel, physical requirements, etc.Valid driver’s license required Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. Compensation Details:Compensation:$50,000 - $60,000 per yearCompensation is commensurate with skill, education and experience.Your Success is Our PriorityWe believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.Assured Auto is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
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Customer Experience Representative
6 days ago
Kingston, Canada John's Auto Service Full timeJob Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...
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Customer Service Representative
3 days ago
Kingston, Canada TWO MEN AND A TRUCK Full timeLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...
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Customer Service Representative
2 weeks ago
Kingston, Canada U-Haul Full time**CUSTOMER SERVICE REPRESENTATIVE** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help...
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Customer Service Representative
2 weeks ago
Kingston, Canada ELITE WINDOW CLEANING Full time**Job Summary** Our Residential Sales and Customer Service Representatives are responsible for closing sales and providing customer service support for franchises of our two brands that pay for Call Center support. We offer comprehensive training from day one and have coaches who are dedicated to your success in meeting our sales performance objectives as...
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Customer Service Representative
4 days ago
Kingston, ON KK X, Canada Food Service Direct Logistics Full timeWe seek a dedicated and customer-focused individual to join our Customer Service team. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch support and service. This role offers a remote work environment, allowing you the flexibility to work from home. Experience with Zendesk or similar customer service...
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Customer Service Representative
1 week ago
Kingston, Canada U-Haul Full timeLocation:2459 Princess St, Kingston, Ontario K7M 3G1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...
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Customer Service Representative
1 week ago
Kingston, Ontario, Canada U-Haul Full timeLocation:2459 Princess St, Kingston, Ontario K7M 3G1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...
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Customer Service Representative
2 weeks ago
Kingston, Canada Kingston 1000 Islands Sportsplex Full time**ATTENTION Students** If you're looking for a fun relaxed work environment, where you have the ability to also do homework. We are hiring part time Customer Service Representatives to join our awesome team. This job is for evenings, weekdays anywhere from 4pm to 11pm and weekends as early as 8am, and as late as 11pm. Duties include: Customer service,...
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Customer Service Representative
1 week ago
Kingston, Canada Sigrid's Natural Foods Full timeWe are looking for a Customer Service Representative to join our team! If you like working with people and have a naturally friendly disposition, you will love this job! Your main responsibilities will be to provide positive customer service, cash management, and be a new member of our awesome team. **Responsibilities and Duties** - Managing transactions...
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Customer Service Representative
1 week ago
Kingston, Ontario, Canada UniFirst Corporation Full timeWhere will a UniFirst Career take you?As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.UniFirst is recognized on theForbes "Platinum 400 - Best Big Companies"List. With over 14,000 employee Team Partners and...
