Bilingual Customer Care Associate
1 week ago
It's fun to work in a company where people truly BELIEVE in what they're doing Customer Care Associate E-COMMERCE Bilingual French/English – REMOTE Reporting to: Customer Care Leader Full-Time Permanent Harry Rosen Inc. Central Office 77 Bloor St. West As the leading high-end men’s wear clothier in Canada, Harry Rosen has an exciting and challenging opportunity for a Full-time Customer Care Associate, as part of our Ecommerce Customer Care Team. If you have a strong interest and passion for fashion & customer service – this is an ideal role for you. Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for nearly 70 years and have been officially recognized as one of Canada’s Best Managed Companies. If you have a strong interest in retail, customer service, and fashion – this is an ideal role for you. Responsibilities: Responding to incoming customer inquiries via telephone, e-mail, and live chat Following-up with clients on E-commerce, Loyalty program, and other miscellaneous inquiries Participating in fraud prevention Sourcing products for order fulfillment and overseeing order delivery Processing returns, refunds, and other adjustments Liaising with Logistics teams to ensure timely order processing Working with internal and external partners to ensure client needs are met Fielding gift card inquiries and processing and shipping of gift cards Maintaining accurate records of your work Fulfilling other requests/special projects The successful candidate will have the following background/experience: Schedule will be based on business needs with a 35 hour work week. Must be available to work on evenings, weekends and holidays . Operating hours are Sunday to Saturday 8:30am-5:30pm. 1-2 years of experience in a strong client service role preferably in a high-end retail environment Excellent phone etiquette, communication, and relationship-building skills Excellent organization and time-management abilities 1-2 years of office administration experience is an asset Strong attention to detail Strong initiative and can-do attitude Ability to work effectively under pressure and act as a self-starter Bilingual (French) – verbal & written required What are the perks of the job? Competitive pay program Opportunities to additionally earn yearly bonus plan Best in industry discounts and special purchase opportunities A comprehensive flexible benefits package Pension and Group RRSP Programs that grow with you A modern, digitally advanced workplace A leader committed to supporting the achievement of your personal career goals A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council An employer that values internal growth and promotion and is committed to succession planning for your future We thank you for your interest in this opportunity.
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Bilingual Customer Service Specialist
1 day ago
Toronto, Ontario, Canada Bilingual Source Full timeIntroductionAre you fluent in French and English and passionate about delivering top-tier service? Our client is seeking a Bilingual Customer Service Specialist to join their expanding Contact Centre team. This is a standout opportunity for service-driven professionals who want to grow within the mortgage and financial services space.What You'll DoYou will...
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Bilingual Customer Care Associate
2 days ago
Toronto, Ontario, Canada Hyundai Capital Canada Full timePosition Details:TheBilingualAssociate, Customer Care will be responsible for providing exceptional customer service experience in French and English by efficiently answering phone calls, emails, and escalation cases for all Hyundai, Kia and Genesis brands. The associate will be responsible for meeting all assigned SLAs. In addition, the associate will...
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Bilingual Customer Care Associate
2 weeks ago
Toronto, Canada Definity Full time**Bilingual Customer Care Associate** Job ID : 5925 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Toronto, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline...
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Customer Care Associate
5 days ago
Toronto, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Customer Care Associate E-COMMERCE Bilingual French/English - REMOTE Reporting to: Customer Care Leader Full-Time Permanent Harry Rosen Inc. Central Office 77 Bloor St. West - Remote work...
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Associate, Customer Care
2 weeks ago
Toronto, Canada TerraCycle Full time**TerraCycle Overview** TerraCycle’s mission is to Eliminate the idea of Waste®. Headquartered in Trenton, N.J. and operating in over 21 countries across the Americas, Europe and Asia Pacific, TerraCycle is a global innovator in waste management. It partners with many of the world’s largest consumer product companies and retailers to create collection...
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Bilingual Service Coordinator
2 weeks ago
Toronto, Canada Bilingual Source Full timeBilingual Service Coordinator (French Required) Location: Concord, Ontario | On-site Compensation: $55,000 to $58,000 + Benefits + GRSP Introduction Are you someone who values structure, consistency, and teamwork? Our client is seeking a dependable Bilingual Service Coordinator to help manage day-to-day service dispatch operations for Quebec, while providing...
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Bilingual Customer Care Coordinator
7 days ago
Toronto, Ontario, Canada Capreit Full timeTitle: Bilingual Customer Care Coordinator (**6-month contract**)Reports To: Associate Director, Customer CarePosition Summary: This role is primarily responsible for contributing to a high occupancy rate. This is achieved through demonstrating excellent skills in: tenant relations, communication, sales, administration and organization. Other projects and...
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Bilingual Customer Care Coordinator
1 day ago
Toronto, Ontario, Canada Capreit Full timeTitle: Bilingual Customer Care Coordinator (**6-month contract**)Reports To: Associate Director, Customer CarePosition Summary: This role is primarily responsible for contributing to a high occupancy rate. This is achieved through demonstrating excellent skills in: tenant relations, communication, sales, administration and organization. Other projects and...
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Bilingual Customer Care Coordinator
2 weeks ago
Toronto, Canada CAPREIT Full timeTitle: Bilingual Customer Care Coordinator (**6-month contract**) Reports To: Associate Director, Customer Care Position Summary: This role is primarily responsible for contributing to a high occupancy rate. This is achieved through demonstrating excellent skills in tenant relations, communication, sales, administration and organization. Other projects and...
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Bilingual Customer Care Coordinator
4 weeks ago
Toronto, Canada CAPREIT Full timeTitle: Bilingual Customer Care Coordinator (**6-month contract**) Reports To: Associate Director, Customer Care Position Summary: This role is primarily responsible for contributing to a high occupancy rate. This is achieved through demonstrating excellent skills in tenant relations, communication, sales, administration and organization. Other projects and...
