IT Desktop Support

3 hours ago

Montreal, Canada SkySys Full time

IT Desktop SupportOn-Need basis / Dispatch Support (Will inform the engineer at least 24 hours prior when the support is required on-site) Support will be required within business hours Location: Montreal, QC English only / French an asset The Desktop Technician provides advanced technical support for end users, focusing on the efficient resolution of hardware, software, and network issues. The technician ensures optimal functionality of desktops, laptops, mobile devices, and peripherals by troubleshooting, diagnosing, and resolving more complex problems. This role also includes deploying systems, performing upgrades, and contributing to IT projects, offering guidance to junior technicians as needed. Responsibilities: • Diagnose and troubleshoot complex hardware, software, and network issues, escalating as necessary. • Provide technical support for desktops, laptops, mobile devices, and peripherals, both in-person and remotely. • Install, configure, and maintain operating systems, software applications, and system updates. • Assist with advanced system configurations, including imaging and deployment of desktops and laptops. • Maintain network connectivity, resolving issues related to VPN, Wi-Fi, and wired connections. • Collaborate with other IT teams (network, security, server) to resolve cross-functional issues. • Participate in IT projects such as system migrations, software deployments, and infrastructure upgrades. • Provide user education and training on IT systems, applications, and best practices. • Maintain accurate records of issues and solutions in a ticketing system. • Manage and maintain IT asset inventories, ensuring proper documentation and lifecycle management. • Monitor and implement security protocols to protect IT infrastructure. • Offer guidance to Desktop Technicians. REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE: • Bachelor's degree or equivalent. • 2 - 5+ years of experience in desktop support, IT helpdesk, or a similar role. • Strong knowledge of Windows, macOS, and common software applications (e.g., Microsoft Office). • Familiarity with network concepts (TCP/IP, DNS, VPN, DHCP). • Experience with system imaging, deployment, and hardware upgrades. • Strong problem-solving and analytical skills. • Ability to manage time effectively and handle multiple tasks. • Excellent written and verbal communication skills. • Team-oriented, with the ability to work independently and provide guidance to staff members. • Knowledge of IT security principles and experience implementing security measures. • Overtime nights and weekends as required • Other tasks and responsibilities as deemed appropriate

  • Desktop Support Analyst

    43 minutes ago

    Montreal, Quebec, Canada Service Global, Inc. Full time

    Responsibilities:Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.Manage IMAC and desk side support services.Manage hard and soft break fix services for laptops and desktops.Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop...

  • Desktop support

    29 minutes ago

    Montreal, Quebec, Canada krg technology Full time

    Company Description KRG Technologies Inc. Job Description Hi ,This is Sujith from KRG Technologies; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can...

  • Desktop Support Engineer

    17 minutes ago

    Montreal, Quebec, Canada Tekgence Inc Full time

    Job SummaryWe are looking for an End User Support Engineer to provide technical assistance for desktops, laptops, VDI, and network connectivity. The role involves troubleshooting hardware, software, and infrastructure issues while delivering excellent customer support over the phone and through remote tools.Required Skills & Qualifications (Must-Have)Strong...

  • Desktop Support Engineer

    3 hours ago

    Montreal, Canada Astra North Infoteck Inc. Full time

    Job DescriptionRequired Skills:·         Desktop Management - Infrastructure Services (IS) Role Description:·         Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services·         Co-ordination with vendor·         Co-ordinate with offshore and onsite tech support...

  • Desktop Support Technician

    4 minutes ago

    Montreal, Quebec, Canada MSITEK LLC Full time

    Job SummaryWe are seeking a skilled Desktop Support Technician to provide comprehensive technical support to our end-users. The ideal candidate will assist with troubleshooting, maintaining, and supporting desktop environments across various operating systems including Windows, macOS, and Linux. This role requires strong communication skills and a...

  • Desktop Support Engineer

    46 minutes ago

    Montreal, Quebec, Canada Info-Ways Full time

    Company Description IT Job Description Role: Desktop Support Engineer Location: Montreal, QC Duration: Fulltime   BGV will be done for the selected candidates.  JD:Handle tickets escalated by the Service Desk•       Remote Desktop Support•       Install, configure, and upgrade MS Office and related user...

  • Desktop & IT Support Technician (Part-Time)

    14 minutes ago

    Montreal, Quebec, Canada Clevanoo LLC Full time

    Desktop & IT Support Technician (Part-Time)Location: Montreal, QC, Canada ONSITEWork Model: 2 DAYS IN A WEEKSchedule: Part-timeJob SummaryWe are seeking a Part-Time Desktop & IT Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role is ideal for someone who enjoys troubleshooting, user support, and...

  • Desktop Support Engineer

    26 minutes ago

    Montreal, Quebec, Canada Raas Infotek Full time

    Hi.Hope you are doing well.We have an urgent position below. If you are interested please share your updated resume with the rate expectation.Job Title: Desktop Support EngineerLocation: Montreal, Vancouver, Calgary, Brampton, Winnipeg / (Onsite)Duration: long Term ContractJob description:Responsibilities:Image and install software on Windows, and Apple...

  • Desktop / Field Support Specialist

    43 minutes ago

    Montreal, Quebec, Canada Enterprise Solutions Inc. Full time

    Job Title: Desktop Support Technician / IT Support AnalystWork Location: 100% Onsite from Day 1Brampton (40), Calgary (10), Vancouver (8), Winnipeg (2), Montreal (10)Job Summary:We are seeking skilled Desktop Support Technicians to provide comprehensive hardware and software support to employees and incoming new hires. The ideal candidates must havehands-on...

  • Desktop Support Technician

    46 minutes ago

    Montreal, Quebec, Canada Yochana Full time

    Role: Desktop Support Technician (English & French)Location: Montreal, QC, Canada -ContractBilingual Field Service TechnicianThis role will be to provide overall hardware/software support to employees and incoming new hires.The position will assist in providing weekly reports, inventory management, and other administrativetasks as needed.The successful...