At The Elbow Support Consultant

Click here to apply as an internal applicant.Req ID: 215430Location: Provincial Zone, Westway 1 Department: OPOR STRAT ATE - MGRType of Employment: Casual Casual Relief (3%) x 375 MGMT/NON-Union Management/Non Union PositionPosting Closing Date: 5-Feb-26Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.About the OpportunityGo live implementation begins on May 9th, 2026 in all of central zone. Start date for this position is April 7 with a training period occurring from April 7-May 8th. Following the end of the go-live implementation successful candidates will transition to a true casual status and may be re-engaged for subsequent go-lives through out the 2026 based on availability, performance, and organizational need.The ATE Support role for the OPOR project is structured to provide robust, in-person and virtual support across the province during four pivotal Go-Live phases. This role involves shift work, with schedules varying based on the project stage.During the implementation phase, you will be expected to work shifts that provide 24/7 coverage. In contrast, the pre-Go-Live period will typically follow a standard Monday-to-Friday, 8:00 a.m. to 4:00 p.m. schedule.This flexible arrangement supports effective project delivery while prioritizing work-life balance and personal commitments. Extensive travel to Go-Live sites will be required during the Pre and Go Live phases. This role offers an exceptional opportunity for professionals seeking meaningful contributions to the OPOR project while benefiting from the flexibility and variety of a province-wide initiative.As an At The Elbow (ATE) Support Consultant, you will play a crucial role as the primary liaison between healthcare professionals and the advanced technology systems they rely on. Your responsibilities include providing immediate, hands-on support for the OPOR CIS system and other key IT applications. By delivering on-site assistance, resolving technical issues, and offering personalized training, you will empower frontline staff to focus on patient care without being impeded by technology challenges. Your expertise will ensure that healthcare technology implementation and usage are aligned with organizational objectives, driving enhanced efficiency, accuracy, and overall quality of care across the system.About YouWe would love to hear from you if you have the following:Detail oriented and ability to follow directionWell-developed organizational and communication skillsPossess a valid drivers' license and access to reliable transportation with ability to travel within the province, requiredPrevious Go Live EMR support considered an assetPrevious experience supporting or using clinical application systems and related services in a complex healthcare environment considered a strong assetAbility and willingness to learn new skills and tasksAbility to work successfully within a high change environment with a level of ambiguity with roles and functionsPrevious experience working alongside or supporting physicians, physician assistants, nurse practitioners, and RN prescribers, an assetStrong English language skills are required for this position. Competencies in other languages an asset, French preferredPlease ensure your resume is up to date and includes all relevant education, experience, training, and certifications.Consultant Level 0 RequirementsPost-secondary diploma or university degree, requiredConsultant Level 1 RequirementsPost-secondary diploma in clinical, health science, information technology/clerical, and/or health adjacent field.*Equivalent combination of education and experience may be considered1-3 years working in a healthcare setting, required.Consultant Level 2 RequirementsPost-secondary diploma in health science, information technology, and/or health adjacent field.*Equivalent combination of education and experience may be considered1-3 years of Go Live support for EMR required, Cerner preferredConsultant Level 3 RequirementsPost-secondary diploma / degree in a clinical health science, requiredRegistration with your provincial regulatory body, required1-3 years hospital based experience, requiredConsultant Level 4 RequirementsPost-secondary diploma / degree in Registered Nursing, requiredRegistration with Nova Scotia College of Nursing (NSCN), required1-3 years hospital based experience, requiredHoursCasual Relief positionsCompensation and BenefitsConsultant Level 0 $32.02 - $40.02 HourlyConsultant Level 1 $33.80 - $42.25 HourlyConsultant Level 2 $33.80 - $42.25 HourlyConsultant Level 3 $35.98 - $44.97 HourlyConsultant Level 4 $40.95 - $51.19 HourlyOnce You've AppliedThank you for your interest in this position. Only those applicants selected for an interview will be contacted. ​This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.