ESM Program Director
1 week ago
Management (ESM) Program Director to lead a global team in delivering a multi-phase transformation initiative. This role will oversee the implementation of ESM solutions, manage vendor and internal stakeholder relationships, and drive the program through its three key stages: Implementation, Change Management, and SteadyState Operations.Key Responsibilities:Program Oversight & ExecutionLead the end-to-end execution of the ESM transformation program across all phases.Develop and maintain a comprehensive implementation plan, ensuring alignment with business goals and timelines.Monitor progress, identify risks, and implement mitigation strategies.Stakeholder & Vendor ManagementCollaborate with IQVIA leads, internal stakeholders, and external vendors to ensure seamless coordination.Proactively manage timelines, dependencies, and roadblocks across workstreams.Facilitate regular status updates, steering committee meetings, and executive reporting.Team LeadershipManage a global team of 8–10 onshore and 25 offshore professionals.Provide direction, mentorship, and performance oversight to ensure high-quality delivery.Foster a culture of accountability, collaboration, and continuous improvement.Transformation Lifecycle ManagementDrive the program through its three-stage lifecycle:Implementation – Solution deployment, process alignment, and initial rollout.Change Management – Stakeholder engagement, training, and adoption strategies.Steady State – Operational handoff, performance monitoring, and continuous optimization.Required Qualifications & Experience:10+ years of experience in IT Program Management, with at least 5 years in ESM or ITSM domains.Proven experience managing large-scale, global transformation programs.Strong background in vendor management, especially in hybrid delivery models (onshore/offshore).Demonstrated ability to lead cross-functional teams and manage complex stakeholder environments.Experience with ServiceNow or similar ESM platforms is highly desirable.Familiarity with Agile and Waterfall methodologies.Scrum Master, ITIL, or similar certifications are a plus.Preferred Attributes:Strategic thinker with a hands-on approach.Comfortable navigating ambiguity and driving clarity.Strong analytical and problem-solving skills.Ability to influence at all levels of the organization.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. The potential base pay range for this role, when annualized, is $108,100.00 - $300,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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Business Development Representative
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sherweb Full timeBusiness Development Representative - C2 ESMLocation: Work From Anywhere - ON, NB, QuebecOur team goal is to help our clients transform their business, meet their technology needs, and create new business opportunities. We achieve this by facilitating service management (ESM) with C2 ESM, a complete and innovative software solution, and enabling our client's...
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Residency Program Director
5 days ago
Vaughan, Canada Meharry Medical College Full timeJoin to apply for the Residency Program Director role at Meharry Medical College . The Psychiatry Residency Program Director is responsible for administering and maintaining an educational environment that promotes resident development in all ACGME competency areas. The Director reports directly to the Department Chair. Essential Functions (Duties and...
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Residency Program Director
7 days ago
Vaughan, Canada Meharry Medical College Full timeJoin to apply for the Residency Program Director role at Meharry Medical College.The Psychiatry Residency Program Director is responsible for administering and maintaining an educational environment that promotes resident development in all ACGME competency areas. The Director reports directly to the Department Chair.Essential Functions (Duties and...
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Residency Program Director
1 week ago
Vaughan, Canada Meharry Medical College Full timeJoin to apply for the Residency Program Director role at Meharry Medical College.The Psychiatry Residency Program Director is responsible for administering and maintaining an educational environment that promotes resident development in all ACGME competency areas. The Director reports directly to the Department Chair.Essential Functions (Duties and...
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Director – PMO or Program Director
4 weeks ago
Vaughan, Canada TEEMA Full timeOverviewOur client is a leading global digital product development firm. Their focus is digital product engineering solutions for F500 companies and global brands. They specialize in building customized business apps that allow organizations and enterprises to improve their efficiency, collaboration and user experience. Based in Toronto with offices in the...
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Director – PMO or Program Director
3 weeks ago
Vaughan, Canada TEEMA Full timeOverview Our client is a leading global digital product development firm. Their focus is digital product engineering solutions for F500 companies and global brands. They specialize in building customized business apps that allow organizations and enterprises to improve their efficiency, collaboration and user experience. Based in Toronto with offices in the...
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Director – PMO or Program Director
4 weeks ago
Vaughan, Canada TEEMA Full timeOverview Our client is a leading global digital product development firm. Their focus is digital product engineering solutions for F500 companies and global brands. They specialize in building customized business apps that allow organizations and enterprises to improve their efficiency, collaboration and user experience. Based in Toronto with offices in the...
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Program Director
1 week ago
Bradford West Gwillimbury, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Lav, Canada SuccessMap Inc. Full timeCanadian Association of Wilderness MedicineCAWM is a national association of physicians, guides, back country first responders, researchers, allied healthcare professionals, Search and Rescue volunteers, members of the military and medical learners. A key pillar of the Association’s Strategic Plan is programming leadership. The Association is seeking to...
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Global PMO Director — Large-Scale Tech Programs
4 weeks ago
Vaughan, Canada TEEMA Full timeA leading global digital product development firm is seeking an experienced Director PMO responsible for managing large-scale engagements and leading cross-functional teams. The role requires strong expertise in program management, team leadership, and client communication to drive efficiency and excellence. Ideal candidates will have over 15 years of...
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Global PMO Director — Large-Scale Tech Programs
4 weeks ago
Vaughan, Canada TEEMA Full timeA leading global digital product development firm is seeking an experienced Director PMO responsible for managing large-scale engagements and leading cross-functional teams. The role requires strong expertise in program management, team leadership, and client communication to drive efficiency and excellence. Ideal candidates will have over 15 years of...
