Behaviour Support Specialist

Job DescriptionBayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.JOB SUMMARYBayshore Healthcare is committed to a patient and family-centered approach, where care is guided by compassion, respect, and collaboration. In the Transitional Care Unit, the Behaviour Support Specialist plays a vital role in supporting individuals with dementia and mental health challenges by delivering personalized interventions that reflect each patient’s unique needs and preferences. Working closely with families and the interdisciplinary team, The Behavioral Support Specialist helps create a safe and supportive environment that promotes dignity, comfort, and continuity of care across transitions.DUTIES AND RESPONSIBILITIESTravel to the various TCUs to provide support to patients through their healthcare journey. Support the patient’s healthcare journey through their stay in the TCUCommunicate with patients' care team, caregivers, and families to implement behavioural support plansDocument in the electronic health record, monitor and record changes, adjust care plans as appropriateConduct ongoing evaluations of patients’ strategies that have been suggested.Develop and implement individualized behavioural support plans in collaboration with the interdisciplinary teamModel and coach staff on effective strategies for managing responsive behavioursAttend team huddles, care conferences and team meetings as requiredReport significant clinical findings to the Clinical Manager/Charge Nurse or delegate.Facilitate communication and collaboration with patients’ families to ensure care plans reflect their values and preferencesSupport patients during transitions between care settings to ensure continuity and stabilityParticipate in team and/or organization-wide committees as requestedParticipate in the evaluation of risks associated with maladaptive behaviours upon patient admission and contribute to plans to mitigate the identified risksAdhere to Bayshore policies, procedures, and professional standards.Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management SystemParticipates in proactive Health& Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health& Safety risks or concernsPositive work and attendance performance essentialMaintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnelComplete other tasks as requestedJob QualificationEducationDegree or diploma in a related field (. Nursing, Social Work, Psychology, Gerontology, Behavioural Science or equivalent)Valid CPR and First Aid certificationValid drivers license and access to a carExperienceMinimum 2 years assisting with behaviour assessments and collaborating on behaviour interventionsExperience working with seniors, particularly those with dementia and/or mental health conditions.Knowledge of behavioural support strategies and responsive behaviour interventionsStrong assessment, observation, and documentation skillsAbility to work collaboratively within a interprofessional teamCertification in GPA (Gentle Persuasive Approaches) or willingness to obtainExperience in transitional or long-term care settingsTraining in . or U-FirstFamiliarity with trauma-informed care practicesKnowledge of relevant legislation and standards (. Public Hospitals Act)Other Skills and AbilitiesExcellent clinical-reasoning, critical thinking, and problem-solving skillsProficiency in electronic health record systemsExcellent interpersonal and conflict management skillsCreativity, flexibility, positive attitudeAbility to work well under pressureComfort with addressing issues such as verbal aggression, physical and environmental aggression, elopement, socially and sexually inappropriate behaviours.Technological proficiency: use of MS Office (including Word, Excel and PowerPoint, Outlook, TeamsBayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis. “At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.