Repair Technician

6 days ago

Cambridge, Canada Evvo Full time

*This is a 3 months contract*Reporting to the Production Manager, this role is responsible for repairing and refurbishing various models of laptops and mobile devices, encompassing repairs from simple cosmetic fixes to board level work. The Repair Technician will work towards meeting production goals and contributing to a safe and healthy work environment. Responsibilities Production: Perform routine inspection, testing, and repair of laptops, smartphones, and other mobile devices.Accurately document repairs and parts information on repair tracking documents / work orders and in tracking system.Share experiences and learnings with other technicians.Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops/GPSs/ etc.Monitor parts inventories and inform management of status.Dismantle old electronic devices for OEM parts.Keep work area clean.Ensure the repair has been done correctly, and the problem has been resolvedStrategically plan order of operations to ensure a successful repairContribute to a team environmentWork with manager to drive process optimizationDocument repair processesKeep up to date with technologies Quality: Work within quality system environment ie: ISO 9001, ISO 14001, R2, ISO 45001Work towards continuous and consistent improvement, quality, customer service in accordance with company policies/proceduresInvolvement and collaboration with management as it relates to Quality/Process irregularities or production issues.Creating and updating of work instructions as necessaryAdhere to 5S standards Health and Safety: Active role in the Health and Safety systemsEnsure that safe conditions exist at all times within the work environment and take the appropriate action to protect the health and safety of all employees, visitors and contractors on site. Skills Qualifications: Honesty and integrityGraduate from Technician or Technologist program or equivalent experienceExcellent verbal and written English communication skillsExcellent organizational skills and self-motivated.High energy level with the ability to be flexible.Experience in mobile device repair (minimum 1 year) required; laptop repair experience is an asset.Proven ability to perform quality repairs under time constraints.Skilled in troubleshooting, component replacement, and device assembly.Experience in cosmetic refurbishment of mobile devices and tablets.Knowledge of Android OS, iOS.Surface-mount soldering experience is highly desirable.Detail-oriented with strong problem-solving and critical-thinking skills.Reliable, punctual, and efficient with a strong work ethic.High enthusiasm for technology and passion for electronic devicesAbility to work effectively in a team-oriented and fast-paced environment. Working Conditions: Long period of time in an office setting in front of a computer or electronic device.Exposure to unsanitary and sometimes broken electronic devicesWorking in an office type setting, indoors in a controlled environmentLifting boxes that weigh up to 35 lbs Efforts Physical Efforts: Moving office supplies, including files and mailThe work can be considered fatiguing at timesDexterity is necessary to perform most jobsPhysical efforts may include sitting for long periods of timeMay have the need to stretch and bend at times Mental Efforts: Constant alertness and concentrationVisual application is requiredInteractions with Staff, students and othersAuditory absorption is a priorityMental stress may be a factor in completing all tasks

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