Customer Service Administrator
2 weeks ago
Job Description: The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs. Key Job Responsibilities Ensures consistent execution of WOW (Wow Operating Way) planProvides positive energy when greeting customers in person and on the phoneManage the confirmation and reservation of all rental vehicles & towing requestsWhen required communicate updates with Customers & Insurance claims personnel When required manage all arrangements for towing as well as costing against the Repair OrderEnsure all assignments have been followed up and appointments confirmed with customersReconcile each Repair Order prior to closingMonitor and manage Store’s Accounts ReceivableActively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.Minimum Education and/or Experience Required for the JobHighschool Diploma or equivalentA minimum of 1 year of previous experience in a similar customer service roleRequired Knowledge, Skills, & AbilitiesCommunicate effectively, both verbally and in writingEnthusiastic and friendly demeanor Strong knowledge of Google platform and Microsoft OfficeStrong attention to detail with a high degree of accuracyAbility to multitask and effectively manage a fast paced environment Other Requirements Travel, physical requirements, etc.Valid driver’s license required Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. #AASJCompensation Details:Hourly;$20 - $24 per hourCompensation is commensurate with skill, education and experience.Your Success is Our PriorityWe believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.Assured Auto is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
-
Customer Service Supervisor
2 weeks ago
Sydney, Nova Scotia, Canada Graybar Canada Limited Full time $60,000 - $90,000 per yearJob BriefThis role coordinates and supervises all customer service activities to achieve customer satisfaction consistent with good business practices. Oversee administrative and clerical activities and assist with the resolution of branch-related service issuesGraybar Canada is looking for people with a desire to start a long-lasting career at one of the...
-
Customer Service Administrator
2 weeks ago
Sydney, NS BS H, Canada Assured Automotive Full time $41,600 - $49,820 per yearCompany: Assured AutomotiveAt Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and...
-
Customer Service Administrator
2 weeks ago
NS Sydney-Alexandra St -, Canada Boyd Group Full time $96,000 - $120,000 per yearCompany: Assured AutomotiveAt Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and...
-
Customer Service Administrator
2 weeks ago
NS Sydney-Alexandra St -, Canada Boyd Group Services Full time $20 - $24Company: Assured AutomotiveAt Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and...
-
Customer Service Agent
1 day ago
Sydney, Canada MCI, LC Full timePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...
-
CUSTOMER SERVICE REPRESENTATIVE
6 days ago
Sydney, Nova Scotia, Canada OneMCI Full time $45,000 - $75,000 per yearLOCATIONSydney, NSPOSITION OVERVIEWCUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME)We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs...
-
Customer Service Agent
6 days ago
Sydney, Nova Scotia, Canada OneMCI Full time $45,000 - $65,000 per yearPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representative to support inbound customer service, help...
-
Customer Service Agent
2 weeks ago
Sydney, Nova Scotia, Canada OneMCI Full time $40,000 - $60,000 per yearLOCATIONSydney, NSJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, On-site InterviewPOSITION OVERVIEWAt MCI...
-
Customer Service Agent
3 hours ago
Sydney, Nova Scotia, Canada OneMCI Full timeLOCATIONSydney, NSJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, On-site InterviewPOSITION OVERVIEWAt MCI...
-
Customer Service Agent
6 days ago
Sydney, Nova Scotia, Canada OneMCI Full time $45,000 - $65,000 per yearLOCATIONSydney, NSJOB TYPEFull-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWAt MCI we...
