Customer Service Administrator
2 weeks ago
Job Description: The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs. Key Job Responsibilities Ensures consistent execution of WOW (Wow Operating Way) planProvides positive energy when greeting customers in person and on the phoneManage the confirmation and reservation of all rental vehicles & towing requestsWhen required communicate updates with Customers & Insurance claims personnel When required manage all arrangements for towing as well as costing against the Repair OrderEnsure all assignments have been followed up and appointments confirmed with customersReconcile each Repair Order prior to closingMonitor and manage Store’s Accounts ReceivableActively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.Minimum Education and/or Experience Required for the JobHighschool Diploma or equivalentA minimum of 1 year of previous experience in a similar customer service roleRequired Knowledge, Skills, & AbilitiesCommunicate effectively, both verbally and in writingEnthusiastic and friendly demeanor Strong knowledge of Google platform and Microsoft OfficeStrong attention to detail with a high degree of accuracyAbility to multitask and effectively manage a fast paced environment Other Requirements Travel, physical requirements, etc.Valid driver’s license required Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. #AASJCompensation Details:Hourly:$20 - $24 per hourCompensation is commensurate with skill, education and experience.Your Success is Our PriorityWe believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.Assured Auto is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
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Customer Account Manager
1 week ago
Dartmouth, Canada Customer First Financing Full time**Requirements**: - Previous sales experience, preferably in a target-driven environment. - Comfortable making outbound phone calls and engaging in phone-based sales activities. - Strong communication and interpersonal skills, with the ability to build rapport with customers. - Excellent organizational skills and attention to detail to manage administrative...
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Service Administrator
2 weeks ago
Dartmouth, Canada Black & McDonald Limited Full timeThe primary responsibility of the Service Administrator is to provide administrative support with the day-to-day Service Department operations providing support to our service technicians, supervisors, managers, and clients. This will be accomplished through performance of administrative duties ensuring that standard company procedures and specific...
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Service Administrator
2 weeks ago
Dartmouth, Canada Hercules SLR Inc. Full timeWe are looking for a full time **Service Administrator** to join our **Atlantic Crane** team in** Dartmouth, NS**. Reporting to the Service Manager, the Service Administrator will provide administrative support and perform customer relation duties in the service department. They will assist customers, coordinate appointments and services as well as process...
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Service Administrator
1 week ago
Dartmouth, Canada Hercules SLR Inc. Full timeWe are looking for a full time **Service Administrator** to join our **Atlantic Crane** team in** Dartmouth, NS**. Reporting to the Service Manager, the Service Administrator will provide administrative support and perform customer relation duties in the service department. They will assist customers, coordinate appointments and services as well as process...
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Service Administrator
2 days ago
Dartmouth, Canada Black & McDonald Limited Full timeABOUT THIS CAREER OPPORTUNITY If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Service Administrator position is located in our Dartmouth, NS office with a focus on supporting and facilitating the Service team. This will be accomplished through performance of...
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Customer Service Representative
1 week ago
Dartmouth, Canada Uniform Works Limited - Powered by GALLS Full timeOn-Site: Dartmouth, NSA local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual (English/French) Customer Service Representative.Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized...
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Customer Service Representative
1 week ago
Dartmouth, Canada Uniform Works Limited - Powered by GALLS Full timeOn-Site: Dartmouth, NS A local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual (English/French) Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized...
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Customer Service Representative
7 days ago
Dartmouth, Canada Uniform Works Limited - Powered by GALLS Full timeOn-Site: Dartmouth, NS A local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries is seeking a Bi-lingual (English/French) Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized...
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Service Administrator
7 days ago
Dartmouth, Canada Cahill Full timeLife Safety Systems is looking for a Service Administrator to work Full-Time in our Dartmouth, NS office. The Service Administrator will support all administrative functions of the Life Safety Systems Services team, including answering and directing calls on the service line. **Who We Are**: Since 1989, Life Safety Systems, a member of the Cahill group, has...
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Customer Service
2 weeks ago
Dartmouth, Canada FedEx Express Canada Full time**Job Description**: **FedEx Express Canada has an open **PART-TIME **Customer Service Representative position in our **Dartmouth, N.S.** location.**: **Our people are the foundation of our success.** The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work...
