Senior Functional Consultant

4 days ago


Vancouver, Canada Workday, Inc. Full time

About the Role ​We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services. Our team members:Confidently and consistently provide excellent customer serviceEngage customers to quickly understand business requirementsShare their broad experience with industry practicesAdapt and succeed independently in challenging situationsDevelop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisionsSupport multiple customers concurrently on short duration projectsEnjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every dayShare expertise with customers on a variety of Ask-an-Expert requests by:Conducting research to ensure understanding of customer questions and related Workday concepts.Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.Clearly and effectively communicating responses and value to customers.Partner with an Engagement Manager to deliver services that include: Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)Functional Review (Tenant Review with Consulting Services) Health Check (Tenant Review with Cross Functional Consulting Services) Additional Services that our consultants deliver include:Collaboration Crews (Facilitate group customer sharing discussions)Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals)Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption)Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities)About YouBasic Qualifications - Senior Functional Consultant - Payroll/Absence/Time Tracking 5 + years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience5 + years of experience with the following product areas: Payroll, Absence, Time Tracking 3+ years of Workday Consulting experience or experience as a Workday SMEOther QualificationsDemonstrates a solid grasp of HR related systems and processes. Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features.Certified or ability to certify in Workday HCM products and to effectively deploy the solutionsExperience with influencing, interacting and collaborating with senior leaders, internally and externallyCapable of leading and influencing design meetings toward an effective and collaborative outcomeAbility to deliver and get results while managing to a project planExcellent verbal and written communication skillsExperience with global implementations is preferredThe ability to work on multiple engagements simultaneouslyStrong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision makingBachelor’s degree or related experience requiredAbility to travel up to 10%Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .Primary Location: USA.IL.ChicagoPrimary Location Base Pay Range: $122,800 USD - $184,200 USDAdditional US Location(s) Base Pay Range: $111,100 USD - $197,300 USDAdditional Considerations: If performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 02/20/2026



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