Freight Planner

Freight PlannerWho We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team:  Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing transportation management systems Responsible for load planning, optimization, routing, and scheduling of all transportation modes  Develops and implements final stage system parameters that drive system load assignments that identify, build, and book hundreds of loads per day in compliance with client routing expectations, driving financial impact to client  Responds to client needs by answering e-mails, calls, tracking and moving shipments  Serves as the daily direct point of contact for client; direct point of contact for client issues that require immediate attention  Recommends corrective action to client or executives to adjust customer complaints  From a macro level, monitors and ensures on-time pick-up and delivery based on reports  Negotiates with carriers daily and makes decisions on behalf of client within individual client parameters (e.g., up to $1,000 within the lowest rate); makes best financial decision as representative for client  Expedites shipments on behalf of client, when necessary Creates, analyzes, and presents financial and service reports to clients on a weekly, monthly, and quarterly basis; provides load exception reporting  Responsible for leading daily, weekly, and monthly meetings with client and GEODIS leadership, as required  Leads carrier on-boarding calls and performance calls on behalf of client(s) to ensure carrier leadership and Operations personnel handle freight in accordance with client’s expectations  Develops materials for and leads client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)  Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS  Develops proactive problem solving and cost saving opportunities  Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency  Determines work procedures related to assigned clients and ensures that the standard operating procedures are accurate; provides quarterly updates to Training Administrator  Coordinates with FAP on invoice resolution and carrier escalation  Validates and approves accrual reports provided by Central Billing Team before clients are billed each week  Provides cross-training to coordinators, senior planners, and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed  Carrier & Vendor Coordination: Liaise with customers, air & ocean carriers, warehouse & trucking providers, and co-loaders to secure capacity, negotiate rates, and optimize routing Ensure adherence to international trade regulations, INCOTERMS, and customs requirements while managing shipping documentation Continuous Improvement to identify opportunities for operational efficiencies, process improvements, and enhanced customer service Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR, and Sustainability Other duties as required and assigned What you need:  Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience  Minimum 1 year experience in customer service or coordinator role  Experience with Transportation Management Systems  Experience with optimization tools preferred  PC literate with experience with Microsoft Outlook, Word, Access, and Excel Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers  Excellent planning and organizational skills  Strong problem-solving skills  Ability to multitask What you gain from joining our team:  Access wages early with the Rain financial wellness app Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community + more  Join our Team Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview OR Text DELIVER to 88300 to apply