Veterinary Reception, Client Care, Central Saanich Animal Hospital

Veterinary Reception, Client CareLocation: Saanichton, BCCompensation: $ to $ per hour, depending on experience.Central Saanich Animal Hospital is looking fora part-time Receptionist, Client Care, to join our team.Our clinic is located in the heart of the beautiful Saanich Peninsula. We see a wide variety of creatures, including dogs, cats, small mammals, birds, reptiles and even fishThis is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomedand cared for while coordinating between them and members of the medical team.Previous experience in a veterinary clinic is preferred but not required. The ideal candidate willhave administrative experience,possess good computer skills (or a willingness to learn), a love of pets and their people, and a positive attitude. Familiarity with cash handling would be considered an asset as well as excellent customer service skills; you will be the first point of contact for our clients walking through the door and the last point of contact as they leave.Schedule:This position is part-time with a possibility of full-time. Shifts for this role are 4-8 hours and may include daytime or evenings until 7 pm. We are open 5 days per week, Monday to Friday.Key responsibilities:Create a warm and welcoming environment for our patients and pet parents; greet or acknowledge them upon arrivalAnswer multi-line phone system and direct calls appropriatelyCollect client and pet information for medical recordsCheck emails; respond or redirect messages appropriatelyAdmit and discharge pet patientsProcess insurance claims and payments from clientsGeneral housekeeping duties; cleanliness of work area andcommon areasKey attributes:Exceptional client service skillsCompassion and nurturing attitudeTake initiative and work independently Ability toremaincalm in stressful situationsAbility to adapt in changing situationsEfficient in carrying out assignments independentlyTakes initiative to complete tasks throughout the dayWillingness to learn more regarding; veterinary services, updated medical office procedures andassistingthe Veterinary staff with various tasksA Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset but not requiredA love for all companion animalsWhat VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture ofWellness and Appreciationyou can thrive inRRSP Employer 5 % Match Program – saving for your future just got easierVCA Canada RRSP Student Loan- Ask us moreA caring culture of Wellness and AppreciationMedical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertipsCompetitive wages and health/dental benefitsOpportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)Annual uniform allowanceExceptional career development: there is room to grow hereReferral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsExtra perks like shopping discounts and cool wellness appsCheck us out on our socialsInstagram @centralsaanichanimalhospitalClick “Apply Now”VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.