Administrative Assistant-Receptionist

Durward Jones Barkwell is one of the largest public accounting firms in the Niagara, Hamilton, and Halton regions, with offices spanning from Burlington to St. Catharines. The firm was founded in 1940 and features a dynamic group of professionals. "Big enough to know, small enough to care." At DJB, these are the words we live by. We value our clients, and taking care of their unique needs is what drives our business. As part of our team, you will realize that to us, nothing is trivial. We have the experience to handle any situation, from complex mergers and acquisitions to assisting new entrepreneurs through the many facets of starting a small business. We do all this while remaining personally involved with our clients and the communities where we work and live.   As one of Hamilton-Niagara’s Top Employers for 2026 and one of Canada's Top Small & Medium Employers for 2025, we lead in offering our employees an exceptional place to work. We provide all our employees: Competitive compensation and benefits package Flexible work-life balance and summer hours Professional development, learning, and growth support A dynamic team of employees who desire to see everyone succeed Our Firm has an opening for an Administrative Assistant-Receptionist, to join our team. The position details are as follows: Status: Full-Time, Permanent Office Location: Hamilton Salary Range: $49,500-$66,000 Additional Compensation Info: Target 3% bonus based on specific metrics Reason for Hire: Replacement   Reporting to Partners and Managers, you will be responsible for: Portraying a professional business image by promptly and courteously satisfying the needs of our clients in person, through email and over the phone Answering incoming calls on a multi-line system, knowing the whereabouts of personnel and relaying messages to ensure clients receive prompt replies and a high quality of service Answering routine questions and general inquiries from clients and referring higher-level inquiries to the appropriate person Preparing and performing bank deposits, opening and distributing mail, arranging courier pick-ups and handling courier deliveries, and other general office tasks Maintaining office cleanliness and supplies, including the kitchen, boardrooms, and common areas Managing boardroom bookings and coordinating meeting needs Assembling personal tax returns and other tax filings, as well as preparing enclosure letters and other correspondence Assist with preparing accounts receivable adjustments, credit notes, and write-offs Assist with the maintenance of the client management system Perform electronic archiving of year-end files and other filing as required Assisting with overflow typing, collating, mail-outs, and other tasks as required Generate daily production reports and review hours and disbursements for accuracy (daily time) Other duties as assigned The successful candidate will have: Successful completion of a Business or Office Administration program, or equivalent experience Previous experience in a professional services firm and a familiarity with accounting is an asset Proficient in Word, Excel, and PowerPoint, with an aptitude to learn standard firm software and other relevant applications and technical/office equipment Ability to differentiate when to take action independently or to escalate to appropriate personnel Ability to multitask and meet multiple and/or unexpected deadlines in a demanding environment Demonstrates a high degree of confidentiality within a fast-paced and deadline-driven environment If you are a confident, dedicated, and hardworking professional who is motivated to achieve high standards of quality service and value to clients, we would love to hear from you We appreciate all who express interest; however, only those selected for an interview will be contacted.   Additional Information: Accessibility: In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, DJB will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. Please inform Human Resources of any accommodation(s) required, and we will work with you to ensure a fair and accessible recruitment experience. Use of AI Tools: AI tools may be used to support parts of the recruitment process (such as screening resumes and scheduling or organizing candidate information). Final decisions on all hiring steps are always made by our HR and management teams.