Revenue and Billing Clerk

Revenue and Billing Clerk Permanent, Full Time Build your career where you truly belong — welcome to Umbrella Family. For over 35 years, Umbrella Family has been a trusted leader in early childhood education and care, supported by a strong operational and administrative foundation. Our Finance team plays a critical role in ensuring the sustainability, accessibility, and quality of services for children and families across our community. At Umbrella Family, you are valued, supported, and empowered to grow. Join a collaborative workplace where your expertise contributes directly to the success of our programs and the families we serve. This isn’t just a job — it’s your opportunity to make a meaningful impact behind the scenes. About the Role The Revenue and Billing Clerk is responsible for ensuring the accuracy, completeness, and integrity of childcare fee billing and revenue collection across Umbrella Family programs. This role supports the Finance team through detailed account analysis, reconciliation of outstanding balances, and administration of parent fee subsidies. The successful candidate will play a lead role in tracking, billing, and reconciling subsidies, while collaborating closely with Site Supervisors, the Programs Team, and the City of Hamilton. This position requires strong attention to detail, sound judgment, and the ability to manage competing priorities in a fast-paced office environment. Total Hours: 37.5 hours per week Schedule: Monday to Friday , day shift Annual Salary: $48,000–$50,000 Qualifications Education & Experience College diploma in Accounting, Business Administration, or a related field 1–3 years of accounting, billing, or financial administration experience Experience with accounting processes and financial software is an asset Experience with childcare management software is an asset Knowledge & Skills Strong working knowledge of Microsoft Office (Excel, Word, Outlook required) Experience with municipal and/or provincial funding is a strong asset Knowledge of applicable legislation and regulations Strong analytical, problem-solving, and decision-making skills Excellent written and verbal communication skills Ability to work independently and collaboratively within a team Demonstrated ability to manage confidential and sensitive information with discretion Key Responsibilities Coordinate childcare enrollments and withdrawals, ensuring accurate billing setup, notice periods, and communication with families Maintain accurate child billing accounts, including rate calculations, payment methods, and registration charges Lead the administration, billing, and reconciliation of Parent Fee Subsidy contracts with the City of Hamilton Support subsidy renewals and ensure timely and accurate monthly billing Coordinate camp and school break program invoicing with the Programs Team Assist with the collection of outstanding accounts, including follow-up with families regarding unpaid balances Review reports for enrollment and billing variances and follow up as required Input and maintain accurate data within childcare management systems Ensure compliance with legislation, organizational policies, privacy requirements, and risk management practices Communicate regularly with supervisors, managers, families, and external stakeholders Participate in staff meetings, performance evaluations, and professional development opportunities Provide backup support to Reception and Office Clerk functions as required Certifications & Requirements Satisfactory Vulnerable Sector Police Check Ability to work in an office environment with regular computer and system use Why Join Umbrella Family? Competitive compensation with a comprehensive benefits package Robust retirement plan with employer matching Access to Employee Assistance Program Priority childcare placement for employees’ children Positive, collaborative, and supportive work environment How to Apply If you are detail-oriented, collaborative, and passionate about supporting families through strong financial operations, we invite you to apply. Please submit your application through this posting and join a team where your work truly matters. Welcome to Umbrella Family — where every role makes a difference. Commitment to Accessibility Umbrella Family is committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) . Please advise us if you require accommodations at any stage of the recruitment process. Recruitment Process Disclosure This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are reviewed exclusively by Human Resources personnel and hiring managers. This job posting is for an existing vacancy within the organization.  Powered by JazzHR