Advisor Relations- Client Services Representative
1 week ago
Do you have a passion for helping people and an interest in the financial services sector?We’re hiring a Customer Service Representative to provide exceptional support and ensure a seamless experience for clients. In this role, you’ll play an important part in assisting customers with inquiries and maintaining a high standard of service within a respected organization in the insurance and investment industry.Start date: November 1stContract: 6 months (Potential to transition to a permanent role)Hours: Full-time, hybrid/remoteWhy you’ll love it:Enhance your communication and problem-solving skills, gain hands-on experience in financial customer service, and work within a supportive, collaborative team that values growth and excellence.If you’re motivated, client-focused, and eager to grow both personally and professionally, this opportunity is for youAdvantages- Join a collaborative and dynamic team- Full time & flexible hours.- Possibility to work remotely- Opportunity for career growth- Weekly payResponsibilities- Serve as the first point of contact for clients, handling phone and email inquiries promptly and professionally.- Provide accurate, clear, and detailed information while actively listening to client needs.- Track, log, and follow up on requests to ensure timely resolution, escalating issues when necessary.- Work independently and collaboratively, following procedures, showing responsibility, punctuality, and a willingness to learn.Qualifications- Strong interpersonal skills with a friendly and approachable personality.- Excellent bilingual communication abilities (verbal and written).- Proven problem-solving skills and ability to handle multiple tasks simultaneously.- Comfortable working in a fast-paced, team-oriented environment.- 2–3 years of call center or customer service experience.SummaryIf you're eager to start a career that promises both personal satisfaction and professional growth, this role is ideal for you Please share your resume with melissa.bertrand@randstad.ca.Only those selected for interviews will be contacted. Thank you for your interest in this positionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Québec, Quebec, Canada IG Wealth Management Full timeDivision: Wealth Management Operations & Contact CentersLocation: Winnipeg or MontrealIGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.Founded in...
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