Operations Officer

We are looking for motivated and detail-oriented individuals to join our dynamic team as Credit Application Analysts. This is an excellent, long-term opportunity to gain in-depth experience in Real Estate Secured Lending and serves as a potential entry point to future Underwriting roles. In this role, you will be crucial in ensuring the accuracy and compliance of all credit documentation, providing vital operational support to our sales and underwriting functions. The ideal candidate thrives in a fast-paced corporate environment and is dedicated to accuracy and customer service.Schedule: Rotational hours between 8:00 AM – 7:00 PM. Requires 1 Saturday every 4-5 weeks.Location: Markham, ONStart date: January 5, 2026AdvantagesCareer Growth: This role is a key entry point, offering potential development into Real Estate Secured Lending (RESL) Underwriting roles based on performance.Long-Term Opportunity: 1-year contract with strong potential for extension or permanent conversion.Team Environment: Work within a positive and inclusive department culture.Work/Life Balance (Rotational): Predominantly back-office work with limited telephone interaction, focusing on processing and analysis.ResponsibilitiesAs a Credit Application Analyst, you will be accountable for a range of responsibilities focused on Real Estate Secured Lending products, ensuring a high level of quality and compliance. Your daily duties will include:Operational Support: Provide consistent operational support to the Sales Channel and Credit Underwriting teams, maintaining a strong Customer Centric mindset.Documentation Analysis & Compliance: Review, update, and analyze all credit documentation to ensure accuracy and strict adherence to all regulatory and legal requirements.Data Integrity: Ensure complete and accurate data input into the origination system to assist in the preparation of loan documentation.Stakeholder Guidance: Provide guidance and support to internal business partners on a broad range of credit products and operational processes.Service Level Management: Prioritize and manage your workload to meet established Service Level Agreement (SLA) requirements for service and productivity.Risk Mitigation: Follow internal operating policies and procedures, escalating non-standard or high-risk activities as necessary.Problem Resolution: Address partner or customer problems appropriately, efficiently, and escalate as needed, ensuring timely resolution.QualificationsMust-Have RequirementsExperience: Previous professional experience in a corporate or office environment.Communication Skills: Strong verbal and written communication skills to interact effectively with internal partners.Problem-Solving: Proven ability to analyze information, identify problems, and propose effective solutions.Education: Post-secondary education (College diploma or University degree).Location: Must be local and able to adhere to a mandatory primarily onsite work model (4 days a week) in Markham, ON.Nice-to-Have SkillsPrevious experience or knowledge of mortgage lending concepts.SummaryIf you are interested in the credit application analyst role please apply online todayRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.