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Business Analyst, Process Mapping

3 weeks ago


Calgary, Canada Johnson Service Group Full time

Senior Business Analyst focusing on Identity, Authentication, and Process Mapping within the Microsoft ecosystem, supporting a complex transformation initiative by driving clarity in enterprise processes and data integration across systems.(Hybrid) Must Have skills 5+ Business Analysis experience  Strong experience with process mapping and enterprise workflows Understanding of identity and access management concepts Experience with Microsoft Entra ID (Azure AD) and Azure services Ability to analyze and document data flows and system integrations Experience in stakeholder engagement and cross-team collaboration Nice to have skills Experience with Azure DevOps (process-level understanding) Exposure to enterprise security and compliance standards Understanding of cloud architecture and integration best practices Business-focused documentation and functional requirement skills Experience supporting large-scale transformation programs Change management and current vs. future state analysis Responsibilities summarized in bullet form Lead process mapping initiatives for authentication, authorization, and identity lifecycle Document end-to-end identity workflows including system interactions and provisioning Support identity and access management process analysis within Microsoft Entra ID (Azure AD) Work within Microsoft ecosystem tools including Azure and Azure DevOps Analyze data flows between identity systems and REM platforms Collaborate with security, cloud, and architecture teams to ensure alignment with Microsoft best practices Translate business and compliance needs into clear documentation Support delivery teams with process definitions and requirement validation Communicate process changes and support adoption through clear documentation