Junior Warehouse Quality Specialist

DescriptionHi there, we’re Article. 👋 Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. As a Junior Warehouse Quality Specialist, you’ll be responsible for conducting inspections, tests, and audits at our warehouse site, verifying suppliers are meeting standards, and working on solutions projects to repair non-conforming products. You will collaborate closely with the Quality Department, Warehouse and Logistics, and other cross-functional teams to help drive quality improvements. Why We Need You: Article’s Warehouse department receives all our boxed furniture, inspects and adds the inventory to our system, then stores all our boxed furniture which is then loaded into delivery trucks -  they ensure the right products are going to the right customers.You will work with the quality team to ensure the quality of our furniture, and to address non-conformances efficiently. This role is crucial for maintaining high standards of quality and customer satisfaction. The warehouse quality team was first introduced in 2024 and we are excited to expand the team with team members at all warehouse locations. Why Article?As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.  Schedule:  Monday - Friday 40 hours a week - (8:00am - 5:00pm) Location: 292031 Wagon Wheel Blvd, Balzac, Alberta, T4A 0E2 Team Size: 5 29 paid days off between vacation, wellness and holiday (details below) Generous medical, dental and vision coverage for you and your family Paid paternity/maternity leave 45% discount on all Article furniture Paid uniforms & safety boots Impactful Work: You’ll be directly involved in maintaining the quality and integrity of our products, contributing to customer satisfaction and brand reputation.Occasional evening meetings may be required to collaborate with global team in Asia or Mexico.Occasional travel may be required for projects or training at other warehouse locations.What You’ll Do: Conduct thorough inspections of furniture items to ensure they meet quality standards and specifications. Identify and document defects, inconsistencies, and non-conformities in products. Inspections may involve products or packaging in compromised condition. PPE and training will be provided. Assist in determining minor fixes to products at the warehouse not meeting Article’s standards such as through reinforcement of packaging. Support rework activities and large-scale inspections alongside warehouse personnel or third-party teams. Assist in rework quoting, and sourcing of materials for repairs as needed. Perform tests on products to verify durability, functionality, and safety, and to verify efficacy of any repairs. Participate in regular quality audits and reviews. Maintain accurate records of inspections, defects, and actions taken. Audit and inspect incoming containers to verify conformance to standards, and assist in supporting in-country teams with CAPA documentation as needed. Audit box sizes and weights.  Provide feedback and suggestions for process improvements to enhance product quality. Conduct other adhoc project work as required. Who You Are: 1–2 years of experience in quality inspection, warehousing, or manufacturing Strong attention to detail and problem-solving skills Willingness to learn quality standards and processes Ability to read and interpret furniture assembly instructions Able to lift 50 lbs independently, and handle 100–300+ lbs with assistance or equipment Legally authorized to work in Canada Technical Skills: Ability to perform product inspections, basic tests, and assembly checks Comfortable using basic inspection tools and measuring equipment (training provided) Tools We Use: Basic proficiency with Google Workspace (Gmail, Docs, Sheets, etc.) Experience with Wrike or similar project management tools is an asset Additional Requirements: Able to work independently and collaboratively in a fast-paced environment Strong written and verbal communication skills Reliable, with a strong work ethic and commitment to quality Perks & Benefits:The fine print: Benefits-eligible (90-day probationary period) Medical, Dental, & Vision coverage Life Insurance Disability insurance  Vacation, Holidays & Sick/Wellness Days  48 hours Sick/wellness (6 days, accrued annually) 8 paid holidays + 1 Inclusion & Diversity day 120 hours (3 weeks) paid vacation (accrued annually) Excellent extended health and dental benefits packages $1000 health/lifestyle spending account* for your total physical and mental well-being TELUS Health App Mental Health Assistance/Counseling  Virtual medical appointments  *Prorated Artificial Intelligence (AI) in Hiring:At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you. From us, you can expect that humans will carefully review every application. We do not use artificial intelligence or ranking algorithms in our hiring decisions.Criminal Background Checks:Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.Work Authorization:Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship. For US-based roles, Article participates in E-VerifyBe Aware of Scam Jobs/ Recruitment Fraud:Click here for more information on Scam Jobs. If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate. Equal Opportunity Statement:At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.Accommodations:Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response. Hi there, we’re Article. 👋  Since 2013 we’ve been redefining the furniture industry one sofa at a time.  Vancouver, Canada is home to our HQ (and our first retail store) Ho Chi Minh City, Vietnam is home to our Asia HQ Our US and Canadian logistics network serves our customers coast to coast