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Sales Specialist
2 weeks ago
JOB OVERVIEW The Sales Specialist is responsible for supporting the marketing and sales planning and execution for the communities to which they are assigned. The Sales Specialist is delegated significant and discretionary powers to market their assigned communities. Individuals are expected to customarily and regularly exercise discretion and independent judgment in administering the business affairs of their assigned communities that relate to marketing and sales. The Sales Specialist is expected to perform the role of the Director of Sales at their assigned communities. This includes developing a Quarterly Sales Plan, managing the lead database, and advancing leads through the sales process with the objective of reaching & maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential DutiesAs a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job...PeopleProvides one-to-one support to DOSs as assigned by their Regional Director of SalesEnsures that all team members in the community understand that sales is everyone’s responsibility...Provides marketing and sales leadership to all team membersDelivers training on sales-related topics as directed by their Regional Director of SalesProductDemonstrates a strong understanding of the senior care market...Ensures that all model rooms meet guidelines in terms of layout and décorReviews and facilitates the Move-In Packet with the resident and/or familyFacilitates and coordinates the Resident Assessment with key care leadersOversees and manages the move-in process...Ensures all required forms are completed before move-inOversight of resident admin files according to Sunrise and regulatory standardsProfitAssists in presenting Sunrise’s value to all stakeholdersManages departmental budget and its effect on the bottom lineReviews monthly financials and builds action plansStudies the market and builds a dynamic Quarterly Sales PlanMaintains CRM records and tracks lead data accuratelyBuilds trust with prospects and advances the saleDrives revenue by leveraging pricing, services, and inventoryExecutes lead gen tactics, referral strategies, and presentationsCreates and implements Quarterly Sales PlansConducts competitive market analysis and presents findingsSubmits expense reports and understands cost structureLeadership & DevelopmentParticipates in Learning Channel and self-study programsEnsures compliance with state regulationsAttends department and quality improvement meetingsKeeps up to date via training and professional readingMaintains compliance with assigned and regulatory trainingPerforms other duties as assignedCore CompetenciesActive LearningAdaptabilityAssignment ManagementBuilding TrustCommunicating with ImpactDriving for ResultsExpanding and Advancing OpportunitiesLeading Through Vision and ValuesSales DispositionStress ToleranceWork StandardsExperience and QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily...College degree preferredMarketing/sales experience in senior living or similarGoal-oriented with the ability to manage multiple prioritiesSkilled in planning, negotiation, and change leadershipStrong verbal/written communication and group facilitationProficient in Microsoft Office and CRM toolsWilling to work independently and travel 100% as requiredMust review/sign Driver job description if driving a Sunrise vehicleAvailable to work evenings, weekends, and during peak times
