Business Coordinator

1 week ago


Toronto, Canada PeopleToGo Full time

Job Title: Business Telecom Coordinator Type: Contract: 12 Months (Further 6 month extension possible)Location: Downtown Toronto, ONStarts: April 1, 2012 Reports to: Technology Mgr Accepting applicants until: Tues, Mar 13, 2012   This role will plan, assess & coordinate the implementation of telecommunication infrastructure to support internetworking needs of the organization   Role:-Participate in the planning and prioritization of telecommunication (voice/data) needs of the organization, including new sites, departmental move, user growth & re-deployment, and decommissioning -Review and analyze the telecommunication needs and identify alternative technical solution options to satisfy the business needs -Participate in the review of performance of telecommunication outsource service providers. -Work with 3rd party telecommunication vendors to evaluate technology solution options -Present to the stakeholders on the technical design and derive a project/work plan with proper technology, costing, stakeholdering, and timeline for implementation -Facilitate the procurement of equipment/services based on procurement policy -Facilitate with both internal and external service providers to implement the telecommunication solution -Track and monitor progress and issues in the execution of the project/work plan, with adherence to accepted standard of practices in change management, configuration management, commissioning requirement, and capacity management -Participate in telecommunication problem investigation and resolution   Must Have Skills:-Minimum of 5 years of experience in IT within the Telecommunications Industry-Strong knowledge of Nortel and Cisco VoIP technology-Strong knowledge of Mail & Computer Telephony Integration-Demonstrated experience in Voice Networks and Public Branch Exchange technology -Demonstrated Project Management coordination skillsQualifications: -The role requires a thorough knowledge of information technology and telecom systems and applications, with a minimum of 5 years in telecommunication -Demonstrated experience in Voice Networks and Public Branch Exchange technology -Detail knowledge of Nortel and Cisco VoIP technology -Detailed knowledge of Voice Mail and Computer Telephony Integration -Demonstrated project management and coordination skills -Sound knowledge of telecommunications networks and systems, voice and data network principles, telecommunication network infrastructures and methods. -Demonstrated experience in the liaison with and establishing relationships with clients and other business units, to ensure that objectives are met -Demonstrated experience in the facilitation of multiple service providers in the delivery of telecommunication solution -Demonstrated experience in analytical and problem solving skills in telecommunication domain -Working knowledge of commercial telecom service offerings and tariffs -Demonstrated experience in an outsourced and multiple vendor environment -Ability to lead and work in a multi-team environment and drive completion of deliverables -Ability to assess risk with proper recommendation on mitigation -Proven ability to meet deadlines and manage priorities



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