Student Registration Manager

Drive Regulatory Excellence and Empower Future CPAs Through Integrity, Compliance and InnovationCPA Ontario is currently in search of a Student Registration Manager to lead the administration of student regulatory compliance functions including registration, admission to membership and other student-focused regulatory matters. In this role you will oversee the implementation of policies and processes that uphold the public interest, ensure compliance with legislative and regulatory frameworks and manage sensitive and confidential information – all while meeting established service level agreements (SLAs). What You’ll Be Doing:Leading the operations of student registration workflows including registration, re-registration, admission to membership, provincial transfers, suspensions, reinstatements, deregistrations, resignations and good character declarations. Managing and mentoring a high performing team while fostering a culture of collaboration, accountability and continuous improvement. Ensuring adherence to bylaws, regulations and internal policies while proactively identifying and mitigating regulatory risks. Preparing detailed summaries of sensitive and confidential cases and providing recommendations to senior leadership to support risk management.Oversee the Annual Student Dues (ASD) project and ensuring timely and accurate execution. Liaise with students, applicants and stakeholders internally and externally and interact with all levels of the organization. Responding to complex inquiries and providing expert advice on regulatory matters. Analyzing data to identify opportunities for improved oversight while ensuring data integrity and meeting reporting requirements. Leveraging technologies such as RPA and AI to enhance operational efficiency and improve the student experience.Contribute to the development and review of regulatory policies and procedures and conducting research to support informed decision-making. Supporting organizational initiatives and continuous improvement projects. Who You Are:A post-secondary graduate with a degree or diploma in Business Administration, Management or related field with a minimum of 5 years progressive work experience in a compliance or regulatory environment. A proven people leader with a track record of building, mentoring and motivating teams. A strong communicator (verbally and written) who demonstrates professionalism, diplomacy and relationship-building skills. Digitally fluent in Microsoft Office products including Word, PowerPoint, Excel, SharePoint and Teams along with Salesforce or similar CRM platform, Adobe and Power BI. A critical thinker with strong analytical skills and the ability to resolve complex issues using sound judgement and decision-making. Highly organized and capable of managing multiple priorities in a fast-paced, high-volume environment. Familiar with CPA Ontario’s governing framework, including relevant Acts, bylaws, regulations and policies. Salary Range: The starting annual salary for this position is between $103,700 and $129,600 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review. What We Offer:A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together. Hybrid work environment. As part of our Hybrid work culture, we include a portion of remote work within an overall approach that places a high value on in-office teamwork and collaboration.Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward. Ongoing learning and career growth. We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us. Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.Who We Are: We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 103,000 members and 18,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca.We Appreciate Your Interest In CPA Ontario And This Position: At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.