Customer Service Representative

10 hours ago

Woodstock, Canada Cooke Inc. Full time

As a global seafood company, Cooke has operations in North America, Europe, South America, and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.Shoreland Transport, formally Connors Transfer, a division of Cookeis currently seeking an experienced Transportation Customer Service Representative for our growing team.This is an exciting expansion opportunity for someone who loves to be hands-on and personal with their customers. Handling customer requirements from start to finish.This challenging opportunity consists ofBuilding on and establishing customer relationshipsOrder entry, ensuring accurate and complete information is received.Scheduling pickup and delivery appointmentsWorking closely with the operations team to ensure Customers On-time delivery expectations are met or exceededLiaison between shippers, receivers, and operations to ensure delays and issues are communicated timely and efficientlyAccessorial charge managementOther duties as assignedCandidates should haveStrong customer service focusAt least 2 years Customer Service experience in the Transportation IndustryStrong communication skillsHours of Service and geographical knowledgeTransportation weights and measuresExperience with TruckMate (Maddox) considered an assetJoin our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth. Benefits Package:Health Benefits: Includes coverage for dental, vision, and extended medical care.Insurance: Life and disability insurance provided for financial security.Support Services: Access to an Employee Assistance Program (EAP).Financial Planning: Opportunity for RRSP matching to support your retirement savings.Time Off: Paid vacation, holidays, and sick leave for work-life balance.Wellness: Wellness programs and access to on-site gym facilities (available in some locations).Career Development: Professional growth opportunities and avenues for advancement.Perks: Employee discounts on company products or services.Convenience: On-site parking If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.The WhyWhy Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future. NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

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