Help Desk Technician-1
3 days ago
Pay Rate: $19 - $21/Hour CAD Job Title: Help Desk Technician 1 Job Location: Winnipeg, Manitoba Job Type: Contract, 6 Months contract 100% Remote role Overview: As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met. Responsibilities: Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems. Resolve and/or refer more complex technical problems through a defined escalation process. Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame. Log and track inquiries using a problem management database and maintains history records and related problem documentation. Identify, evaluate, and prioritize customer problems and complaints to ensure that inquiries are resolved appropriately. Must have: High school diploma or G.E.D. 1-2 years of technical or customer support experience. Experience working with company products and operating systems. Experience with solving computer-related problems. Basic Qualifications: High school diploma or G.E.D. 1-2 years of technical or customer support experience. Experience working with company products and operating systems. Experience with solving computer-related problems. Experience working with company escalation policy. Will require availability to work either Day, Evening or Night shift, including weekends. Knowledge and Skills: Interpersonal skills to interact with customers and team members. Strong communications skills Organization skills to balance and prioritize work. Good analytical and problem solving skills. Leadership skills to mentor and provide guidance to less experienced personnel. Ability to work individually as well as in a team environment, work environment and office environment.
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IT Help Desk
2 weeks ago
Winnipeg, Canada TEAMS Transport Full time**TEAMS Transport** is a family business of 30 years. Our success is tied to your success. We are a Canadian carrier specializing in dry van freight to destinations across North America. We pride ourselves in providing outstanding customer service unmatched by other carriers. At **TEAMS Transport**, our goal is to make life easy for our drivers by the...
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IT Help Desk Technician
6 days ago
Winnipeg, Canada Grant Memorial Church Full time**JOB DESCRIPTION** **JOB TITLE: IT Help Desk Technician** **DEPARTMENT: Information Technology** **REPORTS TO: IT Administrator** **JOB SUMMARY**: In a team environment, the IT Help Desk Technician will provide ongoing, in person and remote support to end users. Technical support includes workstation, systems and network troubleshooting, hardware/software...
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Help Desk Technician
6 days ago
Winnipeg, Canada Evident IT Inc Full time**Help Desk Technician** Would you like to work for great leaders who view you as a **real person,** not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training _every week_ to...
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Media Support
6 days ago
Winnipeg, Canada Grant Memorial Church Full time**Linden Christian School Job Posting - Media Support & Help Desk Technician (Full Time)** Technician. The Media Support & Help Desk Technician provides AV support for events, assists with responding to Tech Ticket requests from faculty and staff, provides support to the IT Department, and assists with other tech needs of the school. This position will...
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Help Desk
2 weeks ago
Winnipeg, Canada Pitblado Law Full timeWe are committed to addressing the importance of diversity and inclusion and fostering a workplace that reflects the strength and diversity of our community and our clients. If you identify as a member of a diverse group, including any of the following designated groups, we encourage you to self-declare in confidence within your cover letter or...
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Pc Technician
6 days ago
Winnipeg, Canada Buhler Versatile Inc. Full timeJob Summary: **Responsibilities and Duties**: - Help setting up new desktop hardware including PC’s, monitors and docking stations - Imaging PC’s and installing and configuring all company security programs and verifying that the system meets security protocols - Repairing and building PC’s - Using the Helpdesk ticketing system, prioritize and...
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Bilingual Help Desk
3 days ago
Winnipeg, Canada Randstad Canada Full timeAre you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Winnipeg,...
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Help Desk Support
4 days ago
Winnipeg, Canada DXC Technology Full timeOur DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. **_´About the role´_** **_ ´What you´ll do´_** - Primary - applies basic knowledge of the job...
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Tier 1 Support Technician
1 week ago
Winnipeg, Canada Activate Games Full timeEnter the Game! Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of bilingual Tier 1 Support Technicians. As a Tier 1 Support Technician at Activate Games Inc., you will be an integral part of our technical...
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Technology Help Desk Attendant
6 days ago
Winnipeg, Canada FRONTIER SCHOOL DIVISION Full time**Position**:Technology Help Desk Attendant** Location: Division Office - Winnipeg Start Date: As soon as possible FTE: 8 Hours/Day, 5 Days/Week, 12 Months/Year Term of Employment: Permanent **Salary**: $22.83/hour Unionized/Non-Unionized: Non-Unionized **Application Deadline**:Friday, May 2, 2025** Reporting to the Help Desk Supervisor, the Help...