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Account Service Representative
4 weeks ago
Job DescriptionWhat is the opportunity? This position is primarily responsible for day-to-day operations of the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming and outgoing parcels using basic understanding of products and processes in a production environment. Activities will be dependent on a tasks or practical applications with emphasis on throughput, accuracy, and production. This role is not sales oriented.What will you do? Open and sort Night Deposit, Commercial & ATM Parcels.Prep & Bag outgoing parcels to clients and Branches.Operate the BPS Machine.Meet established throughput targets with accuracy.Fully understands and complies with privacy/confidentiality requirements and code of conduct guidelines.Exercises due diligence in following operational risk policies, procedures, stands and guidelines.Responsible for timely and accurate processing of Incoming and Outgoing Cash Parcels.Accountable for accurate addressing to ensure privacy and confidentiality of client information is kept in accordance with RBC Policy.Must have: Team oriented attitudeStrong organizational & decision-making skills.Challenges status quo and responds with innovative solutionsApplication of basic knowledge of basic concepts, terminology, and requirements to support area of responsibility and perform well-defined/routine tasksTechnical aptitude and system documentation proficiencyAbility to lift up to 50lbsFlexibility to work various shifts between 6am and 8pmWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesOpportunities to do challenging work#LI-POSTJob SkillsCommunication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress:190 E 4 AVE:VANCOUVERCity:VancouverCountry:CanadaWork hours/week:0Employment Type:Part timePlatform:TECHNOLOGY AND OPERATIONSJob Type:CasualPay Type:SalariedPosted Date:2025-11-18Application Deadline:2026-01-16Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
