NLC-2236R: Student Learning Assistant

Additional Information: For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. We support and promote professional development and wellness opportunities, and provide our employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy Northern Lakes College has the following temporary position available: Student Learning AssistantSalary Range: $20.85 to $24.66 per hourFebruary 16, 2026 to April 24, 2026Location: Fox Creek Qualifications: A High School Diploma or equivalent and experience working with the public are required; Experience with Microsoft 365 software is required; Experience with teleconference and video equipment would be assets; Experience working in educational environments would be an asset; Must have a clean criminal record check prior to commencement; Class 5 driver’s license; and A combination of education, training and experience may be considered. Nature and Scope of Work:Provide various services to students, staff and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support. Duties and Responsibilities: Client Services Customer service; Provide reception (phone, walk-in); Handle inquiries; Provide information on College programs; Provide information on Continuing Education & Corporate Training; Counselling or education planning referrals; Schedule appointments for: Educational planning; Career planning; Funding; Disseminate course/career information; Maintain educational/career resource libraries; Facilitate application forms; Contact applicants as needed; Applicant inquiry/follow up; and Application and fee collection. Retention Services Orient students to services and facility; Coach students in time management skills; Coach students in study skills; Provide library assistance; Provide students assistance for Computer use; How to access e-mail; How to access online classes; How to use Moodle for course work and accessing information; Provide Internet assistance and information on proper internet usage; Assist students in navigating the Northern Lakes College web site; Arrange appropriate learning environments; and Refer students to instructor(s) for remediation or learning consultant if required. Recruitment Services Prepare local promotional materials; Make presentations to local groups; Distribute promotional materials; Represent Northern Lakes College at trade shows and job fairs; Other recruitment activities as required; and Identify and report training needs and barriers. Community Education Committee (CEC) Services Record CEC minutes; CEC agenda template; Contact CEC members for meetings; Set up facility for meetings; Prepare/disseminate agenda packages; Preparing the Student Learning Assistant report; and Assist with Council of Community Education Committees (CCEC) report. Distance Delivery Services Collect, store, proctor and return exams; Proctor online exams; Assist students and instructors with photocopying, scanning; Maintain Xerox Document Centres; Distribute, collect and return learning materials; Maintain student files; Arrange conferencing connections; and Maintain/troubleshoot learning technologies. Site Management Services Open and close facility/rooms; Arrange for and set up facility as requested; Maintain schedules and bookings for rooms, equipment and libraries; Assist in recording student attendance; Maintain administrative and educational supplies; Maintain generic campus supplies and learning resources; Maintain hosting supplies; Ensure security for equipment, resources, exams, etc; Maintain generic campus supplies and learning resources; Maintain hosting supplies; and Ensure security for equipment, resources, exams, etc. Skills/Knowledge: Excellent communication skills; Excellent customer service skills; Excellent organizational skills; and Ability to work in a fast-paced environment. Contacts (Internal and External): Northern Lakes College staff; General public; and Students. This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees. Successful candidate must provide college or university transcripts and criminal record check to Human Resources prior to commencement. Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted. ​Competitive salaries Vacation time ranging from three to eight weeks Excellent health and dental benefits Life and disability insurance Pension plans with employer contributions​ Comprehensive employee and family assistance program Professional development opportunities