File Maintenance Team Leader

6 days ago

Prince Albert, Saskatchewan, Canada Federated Co-operatives Limited Full time

What you'll do:


• Demonstrate the behaviors and actions to support Lake Country Co-operative's vision, mission, values, and safety principles to make a difference in members lives, with a strong customer focused approach

• Provide Legendary Service at all touch points through various communication channels

• Lead, direct and evolve daily operations of the file maintenance function and team, finding ways to enhance efficiency and effectiveness

• Develop and standardize procedures for various systems and administrative tasks

• Assist with creating processes for the online website project launching in 2025

• Define processes for inventory management, including packing slips, stock, orders, and claims

• Refine and oversee JD Edwards processes and procedures for all HABS locations

• Lead period end and year end processes.

• Create and maintain item numbers and PLU's

• Collaborate with leaders to set product quantities and min/max guidelines and assist with product forecasting

• Develop standards for various office procedures and file maintenance including end of day, end of period, cash verifications, Moneris gateway

• Manage and maintain price file standards for the HABS business unit locations

• Review weekly and periodic KPI reports and communicate with leadership ex. margins, errors, discrepancies, negative quantity on hand etc.

• Manage, code, and report inventory adjustments and movements

• Manage customer and contractor price files for Building Materials, Outdoor, and Pro Tackle

• Manage, track, and audit processes and programs set by leadership such as Rock Your Reno, Spring into Summer, etc.

• Maintain and manage all point-of-sale daily functions and support all locations with system issues

• Maintain a comprehensive knowledge of products and services offered by each Home Centre location

• Adhere to the Safety Management and Asset Protection systems, policies, procedures, records, and training requirements and lead this program by example

• Perform other duties as assigned

• Embody our values of Honesty, Innovation, Responsibility, and Respect

Who you will work with:

The Team: Reporting to the Homes by Lake Country Site Team Leader, you will collaborate with a team of professionals including the sales, estimating, construction, installation and building materials leaders on this fun and passionate team to cultivate a culture of collaboration and customer focus.

The Community: Lake Country Co-op Prince Albert is in one of the best areas for hunting, fishing, and outdoor experiences in Western Canada. It is a short drive to Prince Albert National Park that has over 1,500 lakes to visit and countless activities and events to choose from The city of Prince Albert has several parks and recreational activities as well. From Little Red River Park to The Mann Art Gallery, Alfred Jenkins Field House, and EA Rawlinson Centre for the Arts, there is fun-filled activities for the entire family. No matter the season, there is endless adventure possibilities within an hour's drive, making Prince Albert like no other place in Canada

Why it matters:
Our Lake Country Co-op team provides a range of products and services to support our 54,680 member-owners in 20 different communities. Through the work that we do and annual sales of over $700 million we help to build, fuel, feed and grow our communities together.

Who you are:
You are looking for a Career in Home and Building Solutions and Customer Service and:

• You have 3 years of supervisory experience in a file maintenance setting; a business Diploma is an asset

• You are experienced in leading a file maintenance function and team with a customer focused approach

• You possess a large knowledge in the use of point-of-sale systems including back-office procedures

• You are well organized and can work independently, or as part of a team in a demanding environment with minimal supervision

• You are proficient in Microsoft Office programs (including Word, Outlook, Excel) and Adobe, and are able to adapt to new technology and systems; experience with Mi9 is an asset

• You can manage computer files and records efficiently

• You work well under pressure and are savvy with balancing and meeting multiple strict deadlines

• You possess strong oral and written communication skills and communicate effectively using multiple communication channels

• You are goals driven, attentive to detail, and hold precision and accuracy as core values

• You are available to work a flexible schedule; some evenings and weekends are required

• You are willing to travel periodically for short periods of time to visit sites and training events

• A valid driver's licence (class 5 minimum) is required

What we offer:

• Competitive salaries, a comprehensive benefits package including flex days and a flexible spending account, and an employer matched pension plan at one of Saskatchewan's largest companies

• Encouragement to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

• Lake Country Co-op does business differently. As a co-operative, we believe in working together to provide an exceptional experience to customers and members to enhance the success and vibrancy of our communities, delivering profits back, and investing in sustainable growth. To learn more about who we are and how you can help
bring Lake Country Co-op brand to life, visit us at .

If you share our commitment to our communities combined with a fresh, innovative vision for our future, we invite you to apply online or send your resume to Rebecca Craig, Talent Acquisition Specialist, at by March 28, 2025. Team members interested in the above position are to inform their immediate supervisor of their intentions before they apply on or before March 17, 2025 (If you have People Forward access, please apply online with reference to position #2025-012. Visit HR Self Service under "system links" on the HUB. Click on the Co-op logo to visit your home page and then select "Current Jobs.")

We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process. If you require an accommodation during the recruitment process, we invite you to submit your requests to us at All information received will be kept confidential.

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