ECommerce Brand Advocate Analyst

Pay Range: $65,000 - $80,000 At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us. With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview:      The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.As an eCommerce expert, you’ll play a pivotal role in driving results that will positively impact the shopping experience for our DIY and Pro customers. You’ll work directly with some of Home Depot’s largest vendor partners and collaborate with internal cross-functional teams to develop and implement data-driven content and business strategies.                                                                                                                   Key Responsibilities:                                                                                                                                   Strategic Business AnalystYou will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.Skills required: Ability to turn sales metrics into insights that are easily understood by executive audiences, expertise in eCommerce and content best practices, experience with Excel and aptitude to learn other analytics tools.Account ManagerAs the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and influencing strategic decisions.You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.Skills required: Ability to communicate clearly and concisely, engaging presentation skills, build relationships with stakeholders at all levels, diplomatically navigate difficult conversations.Project ManagementAs part of project management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.Create and manage a detailed project plan and goal tracker in consultation with your vendor(s) and internal stakeholders.Skills required: Ability to prioritize competing projects, detail oriented and organized, self-motivated to drive results based on vendor needs and priorities.Competencies:                                                                                                                                              Communicates EffectivelyAction OrientedDrives ResultsPlans and AlignsCollaborates                                                                                                                                     Skills:                                                                                                                                   Clear, Concise and Persuasive CommunicationStrong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.Confident presenting to larger groups (20+ attendees) including senior-level executives.Engaging storyteller with ability to navigate difficult conversations. Client-facing experience an asset.Aptitude for Data Analytics & eCommerce ExpertiseUnderstanding of key eCommerce sales metrics and content best practices.Intermediate to advanced Excel and Powerpoint skills.A passion for Analytics and an aptitude to learn analytics tools such as Looker, Tableau and Adobe AnalyticsOrganization and Project Management SkillsEffectively prioritize projects with a high volume of competing requests. Ability to work independently in ambiguous situations without a clear roadmap.                                                                                               Direct Manager/Direct Reports:                                                                                                                                           Reports to Brand Advocate Supervisor                                                                                                                                Travel Requirements:                                                                                                                                  Commute to head office 4 days per week (Monday-Thursday)Occasional visits to the GTA Home Depot stores                                                                                     Physical Requirements:                                                                                                                                            Extended sittingRepetitive tasks                                          Hybrid Work:                                                                                                                                    Toronto Store Support Center - 1 Concorde Gate, North YorkIn office Monday - Thursday.                                                                                                                                Working Conditions:                                                                                                                                   Office, Store                                                                                                                                               Minimum Education:                                                                                                                                   University/College degree in a related area of study, or equivalent experience                                                                                      Minimum Years of Work Experience:                                                                                                     3-5 years eCommerce experience requiredClient facing experience an asseteCommerce expertise and online merchandising best practicesStrong aptitude for presenting eCommerce and sales metrics                                                                                      Other Requirements/Assets:                                                                                                                                  Experience with Looker, Tableau, Adobe Analytics an assetAdvanced capability in MS PowerPoint, Excel, Word, Outlook an assetMinimum Leadership Experience:Not required                                                                            Certifications:                                                                                                                                  None                                                          In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.