SRE Dynatrace Specialist

Job#: 3019511 Job Description: SRE Dynatrace SpecialistApex Systems is one of North America’s leading technology services and staffing firms—is seeking an experienced SRE Dynatrace Specialist to support a major Top 5 Canadian Bank within their DevOps & Automation group. This role focuses on ensuring the reliability, performance, and end‑to‑end observability of large‑scale, distributed systems using the full Dynatrace ecosystem. The specialist will independently manage monitoring, build business‑critical dashboards, configure OneAgents and ActiveGates, develop advanced alerting and SLO/SLI frameworks, and drive root‑cause analysis and optimization across key services. This is a hybrid role based in downtown Toronto, offering the opportunity to shape enterprise‑level observability practices within a highly technical environment.Role Title: SRE Dynatrace SpecialistLine of Business: DevOps and AutomationIdeal Start date: ASAPEnd date: 6/30/2026 rExtension likelihood: yesWorking hours: 9am-5pm ESTOT requirements: not anticipatedOffice location: Downtown TorontoHybrid work requirements: 2 days/week in officeRole Mandate:The DevOps and Automation is looking for a Site Reliability Engineer with strong expertise in Dynatrace to ensure the reliability, performance and observability of large scale, distributed systems.Team Structure:If technical assistance is required to understand the application or its critical transaction flow, it can be provided. However, this role is primarily focused on independent workRole Responsibilities:- Monitoring application flow (transactions) to check on anomalies and identify/resolve errors- Using Dynatrace to enable more reporting on critical transactions- Ensuring the reliability, performance, and accuracy of critical business-level dashboards- Configure and maintain Dynatrace OneAgents, ActiveGate, dashboards, synthetic monitoring, RUM, and distributed tracing.- Develop custom alerting rules, anomaly detection settings, and service-level dashboards aligned with SLOs/SLIs.- Build end-to-end observability solutions using Dynatrace’s full-stack capabilities.- Create performance baselines, evaluate trends, and identify optimization opportunities.- Integrate Dynatrace with CI/CD pipelines, ticketing systems, and incident management tools.- Use Dynatrace to perform root cause analysis (RCA) and drive long-term remediation strategies.- Establish service-level objectives (SLOs) and reliability standards for critical systems.- Develop internal best practices for monitoring, tracing, and performance engineering.Must Have Skills:- 3-5 years of direct experience with Dynatrace tool- Dynatrace – Full orchestration (all Dynatrace phases, Infra, Synthetic Monitoring, RUM (Real User Monitoring) OS, DB and Incident Mgmt)- Very familiar with Dynatrace integration with ServiceNow- Very Familiar with leveraging Dynatrace Davis AI and enabling to its full potential- Strong knowledge and experience with Dynatrace SRG, workflows, defining guardians, objectives and integration with JIRA/SNOW- Familiar with integrating SRG into deployment pipelines to in force the usage of SRG as go/no-go decisions- Very familiar with Dynatrace WCCS framework (Gen-3 Dashboards) from business centric view, experience enabling true E2E observability- Strong understanding of SRE golden signals (app tier, web tier, DB tier) and how to setup alerts/thresholds accordingly as per SLO/SLI/SLAs- Proficiency with Dynatrace DQLNice to Have Skills:- Former FI experience- Technical degree preferred- Dynatrace certifications (Certified Associate or Certified Professional).Interviews:There will be two 45 minute rounds conducted over Microsoft Teams via video call. The first round will be with the current team members, and the second round will be with the hiring manager.EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.